Episode 27 - Survey Says: Insights from Bell and Valley Helicopters on Maintenance

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS!In this episode, join host Val Medved as he engages with industry experts Van Wilson, director of customer solutions at Bell; and Brad Fandrich, president of Valley Helicopters.Together, they dive into the latest insights from Vertical magazine's Helicopter and Engine Manufacturers Survey, showcasing Bell's commitment to excellence and customer satisfaction in the helicopter industry.Explore critical topics such as post-pandemic supply chain management, the importance of effective communication, and the ever-evolving dynamics of the helicopter market.Val, Brad, and Van also discuss the necessity of a customer-centric approach, the significance of partnerships, and the latest advancements in helicopter technology and training.Listen in for valuable insights, expert tips, and engaging conversations that enhance operational safety and efficiency in helicopter maintenance. When you are done with the podcast, be sure to read the full survey results in Vertical's August/September issue.Special thanks to our sponsors, SAFE Structure Designs and Rotorcraft Repair & Manufacturing.