EPISODE · Apr 4, 2026 · 16 MIN
Episode 29 — Start Where You Are Before You Reinvent What Already Works
from Certified: The ITIL Foundation Version 5 Audio Course · host Jason Edwards
This episode examines the guiding principle start where you are, which is important for the exam because it encourages realistic improvement based on current evidence rather than assumptions, impatience, or a desire to rebuild everything at once. The principle means that before designing a new process, buying a new tool, or launching a major transformation, teams should understand what already exists, what performs well, and what can be reused or refined. That does not mean settling for weak practices; it means making informed decisions grounded in the current state. Exam scenarios may test whether you can distinguish between thoughtful assessment and blind attachment to the past, since ITIL supports change but warns against ignoring useful assets, knowledge, or capabilities. In real organizations, this principle helps reduce waste, shorten implementation time, and preserve proven strengths while still making room for improvement where the current environment truly falls short or no longer matches stakeholder needs. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with. And dont forget Cyberauthor.me for the companion study guide and flash cards!
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Episode 29 — Start Where You Are Before You Reinvent What Already Works
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