EPISODE · Jun 17, 2025 · 30 MIN
Episode 3 – Behind the Call: How Dispatchers Save Lives
from MedicAlert Matters Podcast · host MedicAlert Foundation Canada
In this episode of MedicAlert Matters, host Peter Lawrence speaks with Carole Steacy, PSAP Manager at Gananoque Police Service and a MedicAlert subscriber. Carole shares how 9-1-1 dispatchers are the crucial first link in emergency response—and how MedicAlert helps them deliver faster, safer care for individuals with medical conditions or special needs.
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Episode 3 – Behind the Call: How Dispatchers Save Lives
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