Episode 31: Making Change-rous Decisions

from CDG BizCast · host Creativity Design Group

In business, we often need to make changes to our products, services and operations in order to improve our position in the market. However, there are times where changes that seem necessary in the eyes of management, were incredibly unnecessary in the eyes of our customers. What happens then? Our regular customers start patronizing our competitors instead! We discuss several real-life examples of this scenario in this episode to show how "change-rous" decisions can be quite disastrous!

Episode metadata supplied by the publisher feed · Published Feb 19, 2023

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Episode 31: Making Change-rous Decisions

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This episode was published on February 19, 2023.

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