Episode 31 - Sherell Owen

Sherell is a an up and coming General Manager with Cinemark Theatres as well as being a fellow KC Chiefs fan. She came on the show and shared her career progression which included some serious determination. We also talked about the importance of trusting your team and being genuine to Guests. I really enjoyed talking with her. Karen Isn't Always Right is here to not only commiserate with anyone serving customers and guests on a day to day basis, but to also provide sympathy, empathy, and ultimately - guidance to those in need of a sounding board for anyone experiencing challenging customers. While the "Karens" of the world may cause stress and in some cases, even PTSD, our mission is to provide relief by way of showing you that you're not alone, giving real world advice, and helping you find a balance between doing the right thing for your customers, your organization, and the right thing for YOU. If you love Karen Isn’t Always Right, please share with others and possibly even consider donating. Just use the Anchor link and then click the “Support” button. A one time donation or, even better, a small monthly donation would be appreciated!