Episode 33 - Chris Chapman
from Karen Isn't Always Right Hosted by Christopher Frey
Chris is the manager of a furniture store and he comes to us today to talk about how to head things off at the pass with Karen, who Karen actually is, and what it's like to be videotaped during a Karen altercation. Great guy and insightful conversation. Karen Isn't Always Right is here to not only commiserate with anyone serving customers and guests on a day to day basis, but to also provide sympathy, empathy, and ultimately - guidance to those in need of a sounding board for anyone experiencing challenging customers. While the "Karens" of the world may cause stress and in some cases, even PTSD, our mission is to provide relief by way of showing you that you're not alone, giving real world advice, and helping you find a balance between doing the right thing for your customers, your organization, and the right thing for YOU. Fyi, we're still fine tuning our production skills, so please be patient. We promise we're going to keep improving!!
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