Episode 33 - Jennifer Victor (December 2023)

To wrap up 2023 we have the amazing Jennifer Victor, VP of Branch Sales and Service at Travis Credit Union in Vacaville California. A 2022 graduate of WCMS, a long-term financial professional, and a proud mother, Jennifer joins us today to talk about a taboo term in credit unions... sales. She makes the case that there is no difference between sales and service, and discusses how to instill that idea into a credit union's retail culture. Jennifer goes on to discuss volunteerism in credit unions and where her passion for serving comes from. Her personal purpose is helping other people, and her passion for her job comes from an alignment between her purpose and that of credit unions. Listen in to receive a career inspiring boost! Interviewers: Nate Burns and Shonna Shearson Producers: Ryan Kane and Steve Schmidle Supporting Committee: Robert York, Ryan Olsen, and James Wileman