Episode 34 – Getting Control of Accounts Receivable

"We surveyed accounts receivable team members and 91% would rather hike 5 miles in the desert with no water or eat brussels sprouts 7 days a week than do collection calls." Today we're going to talk about something near and dear to every dentist's heart, accounts receivable. The truth is accounts receivable is not an easy thing to do in dentistry; the work has already been done and the patient may not have been educated about the balance. In fact, your AR team spends 83% of their time working with insurance companies, which means the only spend 17% of their time actually doing collect calls. Today I'm going to talk about how I improved my accounts receivable through a program called Abella.   To learn more about Abella, visit www.abellaar.com.