Episode 37: Alicia Stephens on Building and Leading Strong Service Teams

Brian Van Bauer sits down with Alicia Stephens, Director of Training & Education for BioLab's Pro Dealer Division, to explore how companies can recruit, retain, and train top-tier talent, harness technology to boost efficiency, and rethink traditional chlorine use by pairing it with complementary products. They discuss the growing value of trade schools as a career path into pool service, and Alicia shares a preview of her upcoming roundtable discussion at the GENESIS® MasterMind Summit in Fort Lauderdale, along with how BioLab can be a powerful partner for your business.

Episode metadata supplied by the publisher feed · Published Sep 2, 2025

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Episode 37: Alicia Stephens on Building and Leading Strong Service Teams

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This episode is 47 minutes long.

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This episode was published on September 2, 2025.

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