Episode 4 - Stick to Your Standards: Amanda Look on Pricing, Polishing, and Building Without Apology

The hospitality industry is changing.We are here to raise the standard.𝑻𝒉𝒆 𝑮𝒍𝒐𝒃𝒂𝒍 𝑯𝒐𝒔𝒑𝒊𝒕𝒂𝒍𝒊𝒕𝒚 𝑪𝒐𝒍𝒍𝒆𝒄𝒕𝒊𝒗𝒆 is a worldwide community for hosts, property managers, boutique hoteliers, and hospitality professionals who believe exceptional guest experiences still matter.Join the community:👉 The Global Hospitality Collective Community -- https://www.theglobalhospitalitycollective.com/🎟️ Explore the STR Hospitality Summit -- https://www.theglobalhospitalitycollective.com/summit🎓 Join the Hospitality Certification Movement -- https://www.theglobalhospitalitycollective.com/accreditation🎙️ Listen to the Global Hospitality Collective Podcast -- https://www.youtube.com/playlist?list=PLJnN6PiYthC2LPuLW4IasQg45tj4Wl6x1Hosted by Jodie OdlinSubscribe for:𝐇𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬𝐀𝐢𝐫𝐛𝐧𝐛 𝐚𝐧𝐝 𝐬𝐡𝐨𝐫𝐭-𝐭𝐞𝐫𝐦 𝐫𝐞𝐧𝐭𝐚𝐥 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬𝐆𝐮𝐞𝐬𝐭 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐬𝐁𝐞𝐡𝐢𝐧𝐝-𝐭𝐡𝐞-𝐬𝐜𝐞𝐧𝐞𝐬 𝐡𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐑𝐚𝐢𝐬𝐢𝐧𝐠 𝐇𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 𝐒𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐬, 𝐓𝐨𝐠𝐞𝐭𝐡𝐞𝐫.-------------------------------------------------------------------------------------Amanda Look started with one converted long-term rental, a late listing, and a price she now laughs about. She turned it into Salt Air Properties, a 100 + Property STR management company in Bar Harbor, Maine. She built it from her basement while working full-time at a bank as a single mom, and she did it by doing things right from the very beginning.In this episode, Amanda shares:Why being fully booked isn't always a win, and how she went from $229/night to $400-$500/night on her very first propertyThe 2am soup pot phone call that finally made her quit her banking career and go all in on Salt AirHow she hires only local staff who've actually hiked the trails and taken their kids to those beaches, and why it changes everything for guestsHer "polishing" program: the extra layer of staging, organization, and attention to detail that turns a clean house into a five-star experienceWhy she created a paid winter leadership program to invest in her team during the off-seasonWhat she learned from building in a silo, and why finding your people outside your own market is one of the best things you can do as a host"Every time I broke my own rules, I regretted it. Now I have my list of things I will not deviate from, and that's just the way it is."If you've ever questioned your pricing, struggled to set standards with homeowners, or just needed someone to say yes, you can build something real in a smaller market, this one is for you.Resources + Links:Hospitable Hosts STR Sisterhood Edition, Chapter 1Breezeway Connect with Amanda Look:Social Links:LinkedIn: Amanda LookFacebook: Salt Air PropertiesInstagram: Salt Air PropertiesCheck out Salt Air Properties Links:saltairmaine.comConnect with Tanya Rooney:https://www.instagram.com/tanyarooneymnhttps://www.facebook.com/TanyaRooney28Check out her properties:www.yyhmn.comHost Profile on Airbnb