Episode 44 - Royal Mail parcel returns portal; handling bulky and heavy items in the parcel stream

Royal Mail has implemented an e-commerce parcels returns portal. Roger Morris, Head of Parcels at Royal Mail, discusses how the returns portal helps e-commerce retailers and customers. Later in the podcast, Cathy Morrow Roberson and I discuss Amazon's expansion plans as well as the handling of bulky and heavy parcels.

Episode metadata supplied by the publisher feed · Published Dec 13, 2016

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