Episode 47: The Two Key Words - Experience, and Teamwork

In this episode, our host Mike Nelson interviews Kris Brunelle, owner and CEO of White Glove Janitorial Service! He may be the executive at the helm, but Kris still does cleaning, team-building and managing along with his salesmanship duties. The key words to his success? Experience, and Teamwork! How have these things helped his small startup thrive this past year? You'll have to listen to this episode to find out! A SARATOGA BUSINESS REPORT & GLENS FALLS TODAY PRODUCTION NOTE: The opinions reflected in this podcast are not indicative of the views of Saratoga Business Report, SaratogaBride.com LLC, Saratoga TODAY, Glens Falls TODAY, or Five Towers Media. 00:21 - Introductions 01:12 - Applying Experience to the Job 03:17 - White Glove: Origins 06:51 - There’s ALWAYS Going to Be Dirt! 08:39 - How to Make Money? Do Something Nobody Else Wants to Do! 11:42 - Profit is Not a Bad Thing! 12:51 - Being a Good Boss 13:58 - The Power of the Internet 15:07 - My Web Coach 17:18 - Don’t Have the Skill? Hire Somebody! 18:27 - Trust in Your Team 20:38 - After One Year… Seven Employees, Company Car! 23:07 - The Illusion of Security: Choose Your Set of Problems 24:19 - The Wind in our Sales: Making Friends 26:33 - When You’ve Got to Say No 27:29 - Hanging Out: The Residential Side 30:02 - You Don’t Have to Jump Into Business Ownership Headfirst! 31:24 - Exotic Meats… Aren’t That Good 31:49 - How to Get in Touch: We Do Great Work! 33:00 - Closing Remarks