Episode 5 - S4 - ISO 9001 What is Opportunity Management – The Forgotten Half of Clause 6.1

In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis sits down with Suzanne Strausser, VP of Consulting and Development at Core Business Solutions, to unpack Opportunity Management—the often-overlooked half of ISO 9001 Clause 6.1. The conversation explores why organizations tend to fixate on risk while missing chances to intentionally create value, clarifies how ISO defines “opportunity” beyond simple improvement, and explains how proactive opportunity management can transform a QMS from a compliance exercise into a strategic business tool. Suzanne shares practical insights on leadership’s role, cultural mindset shifts, real-world examples, and what organizations should start doing now as ISO 9001 moves toward its 2026 update, making this episode a must-listen for quality professionals looking to drive growth, innovation, and long-term success through their management systems.   Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting