Episode 50 - Shopify - Expert Interview - Tom Goodwin, COO at Reviews.io, customer review action heroes

Welcome to Ep.50 where we talk to Tom Goodwin, Chief Operations Officer at ecommerce reviews company reviews.io Like the name says, they specialise in customer reviews for ecommerce businesses. Visit Reviews.io Connect with The Cut This Shopify interview will be valuable for you if you're in ecommerce and want to increase your lifetime customer value strategies. Reviews.io helps give ecommerce businesses access to the power of endorsements from their customers who are already engaged and happy. Tom has been with Reviews.io for just over a year and relocated to Sydney from sunny England to Sydney for his role. Reviews.io is an international business, with offices in Sydney, UK and LA. They are a Google Licensed Review Partner, and gather authentic customer feedback for thousands of clients around the world. They specialise in facilitating content-rich Customer Reviews for ecommerce platforms, including Shopify. The platform includes reviews by customers, product reviews and location reviews. Ecomm businesses can get organic stars and seller ratings in Google & Bing to reduce spend on PPC ads, improve click-through rates, boost conversion and enhance sales and customer trust. As we all know, making the most of your customers can be a successful growth strategy in ecommerce, and should be a more efficient customer acquisition strategy than going out cold to try and engage with completely new customers. Big thanks from us to Tom from Reviews.io for sharing his time and insights on The Shopify Dropify. If you're a Shopify business owner or work in digital and ecomm marketing, come and guest on this podcast. Get in touch anytime to make it happen.