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Episode 54: What’s next for travel loyalty programs? episode artwork

EPISODE · Sep 7, 2020 · 37 MIN

Episode 54: What’s next for travel loyalty programs?

from Mintel Little Conversation

With the travel industry severely impacted by COVID-19, Mintel analysts in the US and Canada discuss the current state of the travel industry and what’s to come for travel loyalty programs. They also provided insight into how loyalty programs have pivoted and what type of innovation is needed to help build the industry back up and convince consumers these types of programs are still relevant even if they aren’t travelling as often.Host: Andrew Davidson (SVP/Chief Insights Officer).Guests: Nicole Bensi (Director of Competitive Intelligence, Comperemedia), Carol Wong-Li (Associate Director, Mintel Reports Canada, Lifestyles and Leisure), Mike Gallinari (Travel and Leisure Analyst, Mintel Reports US).

What this episode covers

With the travel industry severely impacted by COVID-19, Mintel analysts in the US and Canada discuss the current state of the travel industry and what’s to come for travel loyalty programs. They also provided insight into how loyalty programs have pivoted and what type of innovation is needed to help build the industry back up and convince consumers these types of programs are still relevant even if they aren’t travelling as often. Host: Andrew Davidson (SVP/Chief Insights Officer). Guests: Nicole Bensi (Director of Competitive Intelligence, Comperemedia), Carol Wong-Li (Associate Director, Mintel Reports Canada, Lifestyles and Leisure), Mike Gallinari (Travel and Leisure Analyst, Mintel Reports US).

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Episode 54: What’s next for travel loyalty programs?

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Frequently Asked Questions

How long is this episode of Mintel Little Conversation?

This episode is 37 minutes long.

When was this Mintel Little Conversation episode published?

This episode was published on September 7, 2020.

What is this episode about?

With the travel industry severely impacted by COVID-19, Mintel analysts in the US and Canada discuss the current state of the travel industry and what’s to come for travel loyalty programs. They also provided insight into how loyalty programs have...

Can I download this Mintel Little Conversation episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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