Episode 6.1 The Sale Is Not Over When the Customer Says Yes

from Selling That Solves Problems · host Jellypod

In this episode of Selling That Solves Problems, Dr. Derek, Becca Voss, and Maya Patel explain why follow-up is essential after the customer agrees to move forward. Students learn how to confirm details, communicate proactively, support implementation, document commitments in CRM, manage handoffs, recover from service problems, time follow-up around the customer’s business cycle, and use AI responsibly to create clearer follow-up without replacing real relationship-building.

Episode metadata supplied by the publisher feed · Published Jun 9, 2026

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Episode 6.1 The Sale Is Not Over When the Customer Says Yes

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