Episode 6 - Burnout Banter - You Can't Say That! Can You?

If you've ever struggled to say "no" - you aren't alone. Saying no can be challenging because of social and cultural conditioning that values compliance, agreeability, and a desire to please others. Fear of rejection, disapproval, or conflict can also play a role. Additionally, saying yes to requests can give a sense of validation or importance, while declining can feel like a loss of opportunity or control. It takes practice to overcome these obstacles and feel comfortable saying no - but it also helps to know the right way to say no. In this episode, we're joined by Jen McGovern, CPSM. Jen is a senior regional marketing manager for VHB, a 1,800-person engineering, planning, environmental, and technology consulting firm. With a background as an editor, Jen fell into the A/E/C industry in 2012 and found a passion for proposals and infrastructure projects. A prolific author and presenter, Jen is a past president of SMPS Washington, DC, and was named the 2022 SMPS Chapter President of the Year. She also serves on SMPS's national Editorial Committee and Certification Committee. She achieved her Certified Professional Services Marketer (CPSM) credential in 2015. Jen is going to help us all learn how to say one of the most difficult words - "no". Join us monthly on Burnout Banter as we fully showcase and share the stories and insights of marketing professionals and teams in the construction industry in order to shed light on issues such as miscommunication and burnout.  Email us any burning questions you would like us to answer at [email protected].