Episode 60: How Airbus Supports 12,000+ Helicopters – Romain Trapp on Innovation & Trust

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.In this special episode of the Vertical MRO Podcast, host Jon Gray is joined by Romain Trapp, Executive Vice President of Customer Support and Services at Airbus Helicopters, for a wide-ranging conversation about leadership, innovation, and the future of rotorcraft support.Romain shares the personal journey that led him through key leadership roles at Airbus Helicopters in Canada, North America, and now globally — a journey grounded in passion, purpose, and people.Listeners will hear about:Leading through global crises and economic turbulenceThe cultural value of walking the hangar floor and meeting crews face-to-faceAirbus’s global transformation strategy built on trust, performance, and sustainabilityTraining innovation, workforce development, and the challenges of attracting the next generationWith more than 12,000 helicopters supported worldwide, Romain offers candid insight into the future of helicopter maintenance, MRO strategy, and the critical partnerships that keep rotorcraft flying safely and efficiently.This episode is a must-listen for anyone passionate about leadership, aviation, and the future of rotorcraft.Special thanks to our sponsors, Airbus, SAFE Structure Designs and the Vertical MRO Conference.