Episode #68: Managing Telecom Sprawl in Multi-Location Enterprises

In this episode, Kyle Hall and Kyle Gotzman unpack one of the most persistent problems in IT infrastructure: telecom and network sprawl. They discuss how multi-location companies, especially those with 20 to 100 sites, struggle with legacy circuits, inconsistent inventory, and underutilized UCaaS platforms. Even in a cloud-first world, physical infrastructure challenges persist. From POTS lines and PRIs to broadband contracts and firewall mismatches, the conversation dives into why companies still get tripped up by what’s on the ground. You’ll hear: What changes (and what doesn’t) when you move to the cloud How lack of inventory leads to hidden costs and operational risk Why technical debt is often hiding in your infrastructure The role of a telecom “champion” inside the business How growing companies can stay lean without losing visibility If you're a Director or VP of Infrastructure trying to clean up your network stack without slowing down growth, this episode is for you.