Episode 7: The Customer-centric sacrifice

from Everybody hates your brand · host Voanehens Productions

0.00 - 0.26: An introduction to the podcast.0.29 - 31.52: In the main section of the podcast we cover what we believe is the true definition of customer centricity, what sacrifices that entails and some examples of brands we believe can be described as customer-centric.31.55 - 37.47: We share what we're loving this week - news, tools and resources that we have found useful or interesting and that listeners might too. Rob talks the marketing of new video games consoles and Jen talks about Peloton.37.53 - 38.17: Outro.External links referenced:Forbes Top 100 most customer-centric companies. CLICK HERE'The Customer-centric sacrifice' by Rob Voase. CLICK HEREGravity payments $70k per year annual salary. CLICK HERE'Let My People Go Surfing (Including 10 More Years of Business Unusual)' by Yvon Chouinard. CLICK HEREEurogamer article on the Xbox Series. CLICK HEREEurogamer article on the PlayStation 5. CLICK HEREAudio-Visual assets:Imagery: Photo by Matthew Brodeur on UnsplashMusic: Hot Thang by Daniel Fridell. CLICK HERE

What this episode covers

In this episode, we discuss the idea of Customer-centricity. An oft used term by brands but how many make the sacrifices it demands?

NOW PLAYING

Episode 7: The Customer-centric sacrifice

0:00 38:17

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

183. Yuta Katsuyama: Folding Culture Into Every Rice Ball

Apr 22, 2026 ·87m

182. Charles Wong on BBQ, Culture & What Comes Next

Apr 14, 2026 ·104m

181. You Don't Need a Crisis to Ask for Help — Holley Brandchaft-White, SHFT Behavioral Health

Apr 8, 2026 ·177m

180. A Love Letter To Pizza in Chicago ft. Tony Scardino [Professor Pizza]

Mar 25, 2026 ·95m

179. Immigration Law ft. Anastasiia Bilousko, ESQ and Mia Isberto

Mar 17, 2026 ·83m

178. Da Local Boy ft. Nate and Dianne

Mar 10, 2026 ·88m

Similar Podcasts

Bitcoin Is Dead Trey Carson Welcome to Bitcoin is Dead, the ultimate Bitcoin variety show where host Trey takes you on a journey through the ever-evolving world of Bitcoin. Each episode brings new personalities, fascinating locations, and insightful conversations with politicians, educators, and innovators shaping the future of Bitcoin. Whether you're a seasoned Bitcoiner or just starting your journey, tune in for thought-provoking discussions, unique perspectives, and a deep dive into the ideas and people driving the Bitcoin revolution. Explicit Bitcoin Gateway Lea meakin Welcome to Bitcoin Gateway, the podcast where we dive deep into the world of Bitcoin, hosted by Lea Meakin. This show is for anyone who’s ever felt overwhelmed by the complex world of cryptocurrencies and wants a simple, straightforward explanation. Each episode, we’ll break down the basics of Bitcoin, explore its history, and discuss its potential impact on the future of finance. Whether you’re a complete beginner or just looking to expand your knowledge, Bitcoin Gateway is here to help you understand Bitcoin, one episode at a time. Explicit Chinook Realm Religion and crime collide when a gruesome murder rocks the isolated community of Chinook, Montana. Local Deputy Ruth Vogel thought she was answering a routine animal control call, only to find a mangled corpse on the frozen embankment. Her small town is whipped into a frenzy and everyone is quick to point their fingers at a drug-addicted teenager, but Ruth suspects connections to a powerful religious group. Enter Agent Loro, an enigmatic FBI investigator tracking an evangelical cult that may have roots right here in Chinook. Loro and Ruth form a cautious partnership to find the killer—but as the mystery winds through Ruth’s life, her family, and her church, she’ll discover something more sinister than murder is afoot.Binge all episodes of Chinook exclusively and ad-free by joining Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by wondery.com/links/chinook v Explicit The Uncaged Pod Jess MacMillan The Uncaged Pod is the podcast for bold, soul-led women who are ready to break free from the cages of perfectionism, people-pleasing, and limiting beliefs. Hosted by Jess MacMillan, mama, keynote speaker, and women's empowerment advocate, this show delivers raw conversations, powerful insights, and unapologetic truths that will inspire you to reclaim your voice, rewrite your story, and rise with unstoppable confidence.Each week, Jess and her guests dive into topics around leadership, personal growth, entrepreneurship, and motherhood, offering real-life strategies, soulful reflections, and empowering stories to help you lead, live, and love uncaged.Whether you're an entrepreneur, a creative, or a woman who’s remembering who she really is, The Uncaged Pod is your invitation to step into your power and live life on your own terms. Explicit

Frequently Asked Questions

How long is this episode of Everybody hates your brand?

This episode is 38 minutes long.

When was this Everybody hates your brand episode published?

This episode was published on September 11, 2020.

What is this episode about?

Can I download this Everybody hates your brand episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.

URL copied to clipboard!