Episode 83: NZ Post's experiment with on-demand delivery; Australia Post launches Shipster

New Zealand Post has been trialling on-demand delivery in various sectors. Michael Stewart, General Manager Customer Experience and Innovation at NZ Post, joins me to elaborate. Also in this episode: analysis of Shipster, Australia Post's new subscription delivery service.

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This episode is 18 minutes long.

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This episode was published on October 16, 2017.

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