Episode 87: Consumer rights and expectations with e-commerce parcel delivery

What are consumers' rights and expectations when it comes to e-commerce parcel delivery? Cara Jones, Senior Policy Researcher at Citizens Advice, joins me to give insights into recent research into customer complaints about parcel delivery.

Episode metadata supplied by the publisher feed · Published Nov 13, 2017

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Episode 87: Consumer rights and expectations with e-commerce parcel delivery

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