Episode 898 - More on Guide Dog refusals

This week we revisit the topic of Dog Guide refusals in Uber and other rideshare platforms. Paula Hobly recently announced that she had lodged a complaint against Uber with the Federal Court. Paula discusses the problem and what she's done to try to remedy it. We're also joined by Lee Kumutat, National Manager for policy and advocacy with Guide Dogs Australia. How significant is this problem and are there ways to make it easier for blind and vision impaired people who simply want to get to appointments on time?