Episode one - Building understanding around error
from Safety and Quality in Action Hosted by Clinical Excellence Commission
In the first episode of season three, Dr George Douros explains his journey in understanding the importance of Human Factors science to complement his medical training. George talks about the limitations of clinical knowledge to understand clinical errors and emphasises the importance of engaging with safety sciences, in terms of improving and enhancing the role of M&Ms in supporting changes and enhancing staff capacity to make good decisions. He uses practical examples from both healthcare and manufacturing industries to explain how systems can be set up to support and enhance better and safer decision making.
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