PODCAST · health
Safety and Quality in Action
by Clinical Excellence Commission
The podcast that explores the experiences and insights from leaders of safety and quality in healthcare.
Episodes
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Episode twelve – Reflections
In this final episode together, Isabella and Sita reflect on their medical careers so far and how their experience have been shaped by Sarah Browning’s mentoring program. The duo shares their honest reflections on transitioning into clinical practice with insights to support the development and...
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Episode eleven – Creating a safety culture across the hierarchy and across disciplines
Isabella and Sita return with Debbie to discuss real workforce experiences and challenges as Junior Medical Officers (JMOs). They share practical perspectives that can inform how senior clinicians can support their early-career colleagues and insights to support mentoring, supervision and team...
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Episode ten – Improvement and change in a complex system
In this episode, Debbie continues her conversation with Sita and Isabella as the discuss quality improvement projects and how to influence change in a complex health system. The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health....
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Episode nine – Introduction
In this episode, Debbie Draybi meets Isabella and Sita who also share Dr Sarah Browning as a mentor. Sita and Isabella share their unique pathways into healthcare and the importance of trust and connection. We hear their experiences, challenges and development as Junior Medical Officers (JMOs)....
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Episode eight – Reflections
In this final conversation with Debbie, Andy, Sam, Lachlan, and Charmaine reflect on their career paths, offering their real-world insights and perspectives on JMO safety culture across NSW Health. The quartet share their honest reflections on transitioning into clinical practice with insights to...
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Episode seven – Improvement and change in a complex system
Debbie continues her conversation with Randy, Sam, Lachlan, and Charmaine their experience with quality improvement. The quartet share examples of their education and development initiatives, providing insights from the perspective of a Junior Medical Officers (JMO). Andy, Charmaine, Lachlan, and...
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Episode six – Creating a safety culture across the hierarchy
Randy, Sam, Lachlan, Charmaine rejoin Debbie to discuss their early career journey in creating safety culture. We hear directly about their experiences, challenges and development. Andy, Charmaine, Lachlan, and Sam are four Junior Medical Officers (JMOs) who live and work together in Hunter New...
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Episode five – Introducing Andy, Charmaine, Lachlan, and Sam
In this episode, Debbie Draybi introduces four JMOs who share Dr Sarah Browning as a mentor. Andy, Charmaine, Lachlan, and Sam are four Junior Medical Officers (JMOs) who live and work together in Hunter New England Local Health District (HNELHD). Debbie hears real-world insights from the junior...
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Episode four – Personal reflection
In their final episode together, Debbie Draybi and Dr Sarah Browning reflect on their discussions and discuss the journeys of Sarah’s JMO mentees. Sarah shares her passion for supporting early-career clinicians. Dr Sarah Browning is the clinical director, Infection Prevention Service at Hunter…
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Episode three – Collective responsibility
Debbie Draybi and Dr Sarah Browning continue their discussion on this third episode together, exploring cross discipline collaboration. Debbie and Sarah discuss the importance of role modelling behaviours to engage the collective responsibility for infection control across disciplines. Dr Sarah...
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Episode two – Building relationships
Debbie Draybi and Dr Sarah Browning’s conversation continues to explore mentoring with discussion of practical perspectives to inform how we support early-career clinicians. Debbie and Sarah discuss examples of education and development initiatives in her program with insights to support…
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Episode one – Support and mentoring
In discussion with host Debbie Draybi, Dr Sarah Browning delves into examples of support and mentoring in her professional career. Sarah shares her honest reflections on transitioning into clinical practice and discusses how to support your development and confidence This season of the CEC’s…
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Episode four – Red flags
This is the final episode of our diagnostic error season featuring Dr Matt Smith, Dr Melanie Berry in conversation with Kate Christopher and Ryan Thomas. In these four episodes, the doctors share their experiences and insights on correct and timely diagnoses. In the final episode of this series,...
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Episode three – We are the experts
This is the third episode in our season on diagnostic error featuring Dr Matt Smith and Dr Melanie Berry in conversation with Kate Christopher and Ryan Thomas. In these four episodes, the doctors share their experiences and insights on correct and timely diagnoses. In the third episode of this...
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Episode two – Omission bias
This is the second episode in our season on diagnostic error featuring Dr Matt Smith and Dr Melanie Berry in conversation with Kate Christopher and Ryan Thomas. In these four episodes, the doctors share their experiences and insights on correct and timely diagnoses. In the second episode of this...
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Episode one – What else could it be?
This episode is the first of four in a podcast series titled, "What else can it be? Preventing harm from diagnostic error in NSW Health facilities", to mark World Patient Safety Day on 17 September 2024. This series on diagnostic error features a discussion between Dr Melanie Berry, Emergency...
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Episode three - Building a culture of reflective practice
This is the final episode of reflective practice season featuring Clinical Excellence Commission Chief Executive Professor Michael Nicholl in conversation with Debbie Draybi. In this episode, Michael explores the invaluable benefits of reflective practice to productivity and wellbeing of staff…
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Episode two - Collaboration and curiosity
In this second episode of our reflective practice season featuring Clinical Excellence Commission Chief Executive Professor Michael Nicholl in conversation with Debbie Draybi, the duo explore how employing reflection regularly supports us to be curious about the way in which care is being...
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Episode one - Journey with reflective practice
This episode is the first of three in our reflective practice season featuring Clinical Excellence Commission Chief Executive Professor Michael Nicholl in conversation with Debbie Draybi. In these three episodes, Michael shares his lived experience with reflective practice as a senior clinician…
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Episode four - Building capability in understanding data for improvement
In the final episode of our safety intelligence season, host Debbie Draybi and guests Dr Jim Mackie and Steve Bowden discuss the importance of capability building in data literacy for improvement. Jim and Steve also reflect on some of the guiding principles around using data to engage a system…
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Episode three - Data that reflects local context and experiences
In the third episode of our safety intelligence season, host Debbie Draybi and guests Dr Jim Mackie and Steve Bowden explore practical ways to create psychological safety to engage with data in teams. This episode also includes discussion of the importance of creating a translational space…
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Episode two - Building trust and rapport with data
In the second episode of our safety intelligence season, host Debbie Draybi and guests Dr Jim Mackie and Steve Bowden describe practical examples of how to engage a data informed approach. Jim and Steve also explore concepts such as reliability, process control methodology, benchmarking and…
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Episode one - Using data to navigate our improvement journey.
Dr Jim Mackie and Steven Bowden join host Debbie Draybi in the first episode in our safety intelligence season. In this episode, Debbie facilitates a stimulating conversation and that explores safety intelligence as James and Steve share their journey with data in supporting improvement. The…
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Episode four - Data enabling curiosity and creativity
In the final episode of our QIDS MatIQ season, host Debbie Draybi and guests Professor Jonathan Morris, Dr Felicity Gallimore and Kate Pigott discuss how embedding robust data enables curiosity in the performance of the health system to and to identify areas of strength. The Safety and Quality in...
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Episode three - Confidence and trust in data
In the third episode of our QIDS MatIQ season, host Debbie Draybi and guests Professor Jonathan Morris, Dr Felicity Gallimore and Kate Pigott describe the many ways the maternity intelligence system can be adapted to the individual clinician. Their engaging discussion also explores how data can...
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Episode two - User centered design
In the second episode of our QIDS MatIQ season, host Debbie Draybi and guests Professor Jonathan Morris, Dr Felicity Gallimore and Kate Pigott explore the history and development of the maternity intelligence system. The episode also features an exploration of the important principles of…
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Episode one - Journey with accessing meaningful data
Host Debbie Draybi is joined by Professor Jonathan Morris, Dr Felicity Gallimore and Kate Pigott on the first episode of our season on the maternity intelligence system, MatIQ. In this episode, Jonathan, Felicity and Kate share their journey with data and accessing meaningful data to help explore...
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Episode four - Insights from experiences implementing RJC
In the fourth and final episode of season four, Nick and Kathryn reflect on the barriers and challenges for health services that are wanting to implement a restorative justice culture. Kathryn talks about the significant challenges of building that understanding of RJC and the level of...
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Episode three - Implementation of RJC
In episode three, Nick and Kathryn explore how does responding, learning and improving happen in a restorative, just health culture? Katherine provides practical examples of implementation of RJC in review of incidence guided by the key principles around who was hurt, what do they need, whose...
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Episode two - Why is RJC important?
In episode two, Nick and Kathryn explore the need for a different approach to responding to incidents. Both Kathryn and Nick highlight the emergent properties of complex adaptive systems in health care and the importance of actively changing our culture to better understand and consider these...
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Episode one - Journey to RJC
In episode one of season four, Dr Nick O'Connor explores with Dr Kathryn Turner what restorative just culture (RJC) is and why it's important in health care. This includes a historic overview of RJC and its origins from indigenous culture and how it has evolved as a 'social movement' across...
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Season four - Introduction
Season four of the Guiding Principles of Morbidity and Mortality (M&M) meetings in action podcast explores Restorative Just Culture (RJC) with two senior psychiatrists who have led the way in their respective roles in mental health. Dr Nick O'Connor, Clinical Lead Mental Health Patient Safety...
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Episode four - Schism between quality and safety
In the fourth and final episode of season three, George talks about the difference between a complicated and complex system and describes the importance of Safety II in understanding the complexities of health care. George uses the analogy of limitations of Safety I with how we don't understand…
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Episode three - Listen up for safety
In episode three, George talks about communication as a two-way street and the importance of listening up for safety. Whilst we encourage our clinicians to speak up for safety, this is not effective unless our senior clinicians and administrators are listening up for safety. George gives some...
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Episode two - War on error: Cognitive basis
In episode two, George describes the War on error and emphasises how, rather than trying to eliminate errors, we can focus on eliminating harm from errors. This war on error includes the limitations of cognitive bias which is understood in hindsight. George uses practical examples of...
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Episode one - Building understanding around error
In the first episode of season three, Dr George Douros explains his journey in understanding the importance of Human Factors science to complement his medical training. George talks about the limitations of clinical knowledge to understand clinical errors and emphasises the importance of engaging...
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Season three - Introduction
Season three of Guiding Principles of Morbidity and Mortality (M&M) meetings in action podcast provides insight into the importance of moving from 'speaking up for safety' to 'listening up for safety' to enable learning from clinicians who are actually doing the work and understand and experience...
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Episode four - Vulnerability in leadership and MDT participation
In the fourth and final episode of season two, Clare and Dane discuss the importance of normalising human error and reframing it as a learning opportunity rather than alienating clinicians who made the error. This is a growth moment and supporting clinicians enables that growth and learning. This...
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Episode three - Safety Sciences and Human Factors in M&Ms
In episode three, Clare and Dane discuss the importance of the M&M Chair having a good understanding of safety sciences, Human Factors and cognitive bias. They both give examples of what a good M&M meeting looks like with a strong focus on learning from when things go well (Safety II) and…
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Episode two - M&M leadership: Choosing the right people
In episode two, Clare and Dane emphasise the importance of the M&M chair as a senior leadership responsibility. They describe M&M leadership as an opportunity for setting the culture within a department and role modelling safety and quality principles. Dane and Clare discuss the evolution of...
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Episode one - Right material: Choosing the right cases at the right time
In the first episode of season two, Dr Clare Skinner and Dr Dane Chalkley talk about the importance of choosing the right cases and ensuring you have the right people engaged in the meeting. Clare describes the importance of empathy and her determination that no one would ever have a surprise in...
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Season two - Introduction
Season two of the Guiding Principles of Morbidity and Mortality (M&M) meetings in action podcast series provides insight into the importance of effective leadership to enable psychological safety in M&M meetings. Dr Clare Skinner and Dr Dane Chalkley talk about their experiences of M&Ms as...
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Episode three - Lesson learnt: Enhancing learning and managing difficult conversations
In the third and final episode of season one, David and Andrea explore key lessons learnt around managing difficult conversations including using reframing and inquiry techniques and to ensure everyone has a voice in the room, even if some of the voices are controversial. Key strategies are...
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Episode two - Facilitation standards for psychological safety
In episode two, David and Andrea explore how facilitation enables psychological safety in M&M meetings. This includes highlighting the importance of relationships and trust and fostering a culture of speaking up for safety within teams. The structure of an M&M is also explored in terms of...
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Episode one - Facilitation standards in practice
In episode one of the Guiding Principles of Morbidity and Mortality (M&M) meetings in action podcast, David Sweeney explores the HETI Facilitation Standards with Dr Andrea Christoff who shares her experiences of how effective facilitation can really support and enhance M&M discussions. Andrea...
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Season one - Introduction
Guiding Principles of Morbidity and Mortality (M&M) meetings in action is the first podcast from the Clinical Excellence Commission. This season features David Sweeney and Dr Andrea Christoff providing insight into the power of effective facilitation to enable psychological safety in M&M meetings.
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Frequently Asked Questions
How many episodes does Safety and Quality in Action have?
Safety and Quality in Action currently has 46 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Safety and Quality in Action about?
The podcast that explores the experiences and insights from leaders of safety and quality in healthcare.
How often does Safety and Quality in Action release new episodes?
Safety and Quality in Action has 46 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Safety and Quality in Action?
You can listen to Safety and Quality in Action on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Safety and Quality in Action?
Safety and Quality in Action is created and hosted by Clinical Excellence Commission.
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