Erick Montano - Building Confidence With Today's Tech

Technology can feel overwhelming—especially when devices, apps, passwords and updates seem to change every day. In this episode of the SPELLife Podcast, Jill and Gaynell sit down with tech educator and founder of TechKnowledgy, Erick Montano, for an open and encouraging conversation about building confidence with modern technology. From smartphones and streaming apps to passwords, AI, scams, and cloud storage, Erick shares practical advice to help you feel less intimidated and more empowered in today's digital world. The conversation explores: Why fear is often the biggest barrier to using technology Common scam red flags and how to protect yourself Password managers, passkeys, and digital safety Helpful smartphone tips most people don't know How AI tools like ChatGPT can simplify everyday life Whether you're frustrated by constant updates, confused by cloud storage, or curious about AI, this episode offers reassurance, practical tools, and a reminder that learning technology is possible at any age. Learn more about TeckKnowledgy at https://www.techknowledgyteam.com/ Key Takeaways Confidence with technology comes through repetition and experimentation Fear and urgency are major warning signs of scams Most tech problems can be fixed — you're unlikely to permanently damage your device AI can be a practical tool for travel planning, recipes, organization, and creativity Technology can improve independence, connection, and quality of life for older adults   👤 About the Guest Erick Montano is the founder of TechKnowledgy Team and a technology educator focused on helping adults feel more confident using modern technology. Before transitioning into tech education and support, Erick worked in the visual effects industry, contributing to major films including The Avengers, Captain America: The First Avenger, Thor, and Anchorman 2: The Legend Continues. After moving into nonprofit work in Naples, Erick saw firsthand how overwhelming rapidly changing technology can feel for many adults and seniors. Today, he combines his technical expertise with a patient, approachable teaching style to help people navigate technology with greater confidence, accessibility, and peace of mind.