Ethics in AI with Justin Tauber from Salesforce

Episode SummaryJustin Tauber has spent nearly a decade inside one of the world’s biggest tech companies, first in strategic innovation, now leading Salesforce’s global work on ethical and human use of AI. With a background in cognitive science and design thinking, he’s become one of Australia’s most insightful voices on how technology and ethics can (and must) evolve together.In this episode of In The Blink of AI, Georgie Healy sits down with Justin to unpack what “agentic AI” really means beyond the hype, and how enterprises can adopt it responsibly. Justin shares how scenario planning helps teams prepare for unpredictable futures, why prediction matters less than rehearsal, and how ethical constraints often spark the most original innovations.They also dig into the growing problem of “shadow AI” inside companies, the trade-offs between startups and enterprises, and why Australia’s best AI opportunity might not be moving fastest, but safest.If you’ve ever wondered what trust, transparency, and technology look like when they collide, this episode is your blueprint.Time Stamps00:00 - Intro05:20 - The rise of multimodal thinking08:05 - Scenario planning and future rehearsal in AI09:01 - Inside Salesforce: what an ethical AI team actually does11:47 - Strategy vs policy: why most “AI strategies” aren’t strategic13:00 - Safe hammers, safe chainsaws, and the real meaning of safety15:45 - Trust = character + competence17:15 - Prediction is less important than rehearsal19:39 - Why ethics often drives innovation (bendy straws, accessibility, and more)24:50 - Training ethical thinking like a muscle26:01 - Shadow AI: the hidden risk inside every company28:39 - Where bias really comes from, and how to design around it32:12 - When to use generative vs deterministic AI36:01 - The privacy paradox: consent, choice, and control39:00 - Agentic AI explained through drum machines and creativity46:13 - Startups vs enterprises: who’s taking bigger risks with AI52:48 - Australia’s AI opportunity: becoming the world’s “safety lab”Resources🙋🏻‍♂️ Justin Tauber: https://www.linkedin.com/in/tauber/In the Blink of AI is made possible by our wonderful partnersDeelGlobal hiring and payroll can be a headache. Deel brings HR, IT and payroll together in one platform, helping companies including Shopify, Revolut and ElevenLabs scale internationally.Ready to expand your business?Build your global team with Deel at deel.com/dayone. ✨ Connect with Georgie HealyWeekly Substack: https://georgiehealy.substack.com/Linkedin: https://www.linkedin.com/in/georginahealy/Instagram: https://www.instagram.com/georginahealytech/The Day One NetworkIn The Blink of AI is part of Day One, the podcast network dedicated to founders, operators & investors.Sign up to get your weekly insights into the up-and-coming AI startups: https://dayone.fm/newsletter Mentioned in this episode:Vanta Ad_BAI Jul25Vanta Ad_BAI Jul25Vanta Ad_BAI Jul25Deel x PX_Post IntroStripe StartupsFor early-stage, venture-backed founders – Stripe Startups is where to start. Enrol in the program and receive access to credits on Stripe fees, expert insights, and a focused community of other founders building on Stripe. Apply for Stripe Startups at dayone.fm/stripeStripe Ad_Nov 2025_02