Every Salon Needs STAN
from Salon Conversation with Lisa Conway Hosted by Lisa Conway
To download my FREE STAN Training module, just click this link https://bit.ly/4dEMNsy Ever feel like you’re repeating yourself to your team… “I told her…” “I’ve said this before…” “Why isn’t anything changing?” This episode will change the way you lead. Lisa introduces a simple but powerful tool she’s used for years to help salon teams take ownership of their performance - without conflict, frustration, or constant repetition. 👉 It’s called STAN, and it works because it shifts the conversation from you telling, to them understanding. Inside This Episode: • What STAN stands for (Skill, Team, Attitude, Neglect) • Why telling your team doesn’t create change • How to get your team to self-reflect (instead of defend) • The difference between accidental vs intentional retail • How to identify confidence gaps in your team • Why most retail problems are actually communication problems • How to structure better one-on-one conversations • Why consistency beats “big talks” every time • How to lead without emotion and get better results The Big Shift Stop talking at your team. Start helping them think. Because when they own the problem… they fix it. If you want to build a team that takes ownership, communicates better, and performs consistently, the download my FREE STAN Training module. Because when your team understands, everything changes. Just click the link below. https://bit.ly/4dEMNsy #salontraining, #salonteam, #salonowner, #leadershipskills, #salonbusiness
Embed this episode
No transcript yet.