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EPISODE · Mar 4, 2021 · 46 MIN

Evolving from NPS to Account Experience

from B2B Growth · host Sweet Fish

In this episode of the #CX series, Ethan Beute, Chief Eva ngelist at BombBomb, talks with Ian Luck, VP of Global Marketing with CustomerGauge, about getti ng more value from NPS and other metrics, as well as ways your CX programs can go right...and wrong.

Episode metadata supplied by the publisher feed · Published Mar 4, 2021

What this episode covers

In this episode of the #CX series, Ethan Beute, Chief Eva ngelist at BombBomb, talks with Ian Luck, VP of Global Marketing with CustomerGauge, about getti ng more value from NPS and other metrics, as well as ways your CX programs can go right...and wrong.

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Evolving from NPS to Account Experience

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Frequently Asked Questions

How long is this episode of B2B Growth?

This episode is 46 minutes long.

When was this B2B Growth episode published?

This episode was published on March 4, 2021.

What is this episode about?

In this episode of the #CX series, Ethan Beute, Chief Eva ngelist at BombBomb, talks with Ian Luck, VP of Global Marketing with CustomerGauge, about getti ng more value from NPS and other metrics, as well as ways your CX programs can go right...and...

Can I download this B2B Growth episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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