EPISODE · Jan 12, 2021 · 44 MIN
EX and CX: Aligning Your Employees with the Needs of Your Customers
from DrivingSales Defining Leadership · host DrivingSales
In this episode, we discuss the need for dealers to focus on their Employee Experience and this significantly affects your CX. We'll also discuss trust in the dealership. Not only trust between the customer and dealership but trust between employees and managers and how this relationship directly impacts the customer experience. Check it out here!
Embed this episode
NOW PLAYING
EX and CX: Aligning Your Employees with the Needs of Your Customers
0:00
44:19
1×
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
Wild WinsDay
Wild WinsDay
Pump the hump with WILD WINSday 🐪💪: Your 3-minute weekly video boost for leadership, sales, marketing, and business breakthroughs to WIN the day!
Lead with Faith: Empowering the Next Generation
Jermaine Whiteside
The Empowering Future Leaders Podcast – Presented by Anointed Connect Academy and hosted by Jermaine E. Whiteside, Doctoral Candidate in Christian Education, this podcast is your gateway to faith-driven leadership, lifelong learning, and real-world success strategies. Each episode blends inspiration with action, spotlighting career pathways, professional exam preparation, and innovative educational resources designed to equip the next generation of leaders.With candid conversations, expert insights, and transformative stories from students, educators, and industry leaders, we address the challenges facing at-risk and underserved communities while providing tangible tools to overcome them. Rooted in Christian values and a commitment to generational impact, this podcast empowers students, parents, and professionals to break barriers, build skills, and boldly pursue their God-given purpose.
Frequently Asked Questions
How long is this episode of DrivingSales Defining Leadership?
This episode is 44 minutes long.
When was this DrivingSales Defining Leadership episode published?
This episode was published on January 12, 2021.
Is there a transcript available for this episode?
Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.
Can I download this DrivingSales Defining Leadership episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!