Experiencia de usuario en tiempos de coronavirus

Perfumerías San Remo han puesto en marcha la teleasistencia: proximidad a pesar del distanciamiento. “La historia nos enseña a estar y el futuro a actuar”. Para Jaume Vivó, la teleasistencia es poner humanidad al online y el coronavirus ha sido la oportunidad para desarrollarlo. San Remo tiene más de 50 años de historia, y ahora se presentan nuevas necesidades que harán de la tienda un lugar distinto, con un nuevo concepto de venta.

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This episode was published on May 18, 2020.

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