Experiencias que deleitan con Maru Pacheco (Episodio 178)

from Vender Diferente (ventas B2B) · host Chris Payne

¿Cuándo fue la última vez que de verdad SORPRENDISTE a un prospecto o cliente? La habilidad de sorprender es algo clave hoy en día para sobresalir de la multitud y ser memorable en la mente de tu cliente. En este episodio del vender diferente podcast estoy con Maru Pacheco, la autora del libro "experiencias que deleiten" y hablamos de cómo usar servicio al cliente y experiencias para aumentar nuestras ventas. Maru explica la diferencia entre satisfacer a un cliente y realmente sorprender a alguien. Ojo, sorprender no significa hacer algo extremo. Puedes sorprender a tus clientes con acciones básicas cada día....incluso algo tan fácil como el envío de un correo después de una reunión de ventas. Vas a sentir la pasión por lo que hace Maru y estoy seguro que después de escuchar el episodio irás a Amazon para adquirir tu propia copia de su libro. ¡A vender diferente!

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This episode was published on November 6, 2023.

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