Factory Efficiency Comes to Healthcare

Host: Bruce Japsen Guest: Patrick Hagan As doctors and hospitals enter an era of healthcare that will demand high quality at a competitive price, factory-style efficiency is an answer that's working, at Seattle Children's Hospital. The hospital's president, Patrick Hagan, tells host Bruce Japsen about how doctors and hospitals can replicate the kind of factory efficiency used at companies like Toyota and Boeing to improve medical care service for their patients, and perhaps even boost their productivity and profits.