Fatima Abdillahi on Using AI to Automate & Scale Smarter

Welcome to the CanadianSME Small Business Podcast, hosted by SK, and welcome to AI for SMBs—a series dedicated to exploring how artificial intelligence is reshaping productivity, operations, and growth for small businesses across Canada.In this episode, we’re joined by Fatima Abdillahi, Founder of Agentflow, an AI automation platform built in Toronto to help property managers and SMBs streamline operations, eliminate manual workflows, and scale with efficiency. Fatima brings over a decade of experience in software engineering and AI program leadership, including her work at The Canadian Press.Key Highlights:Founder Insight: Fatima shares how a property manager’s overwhelming manual workflows sparked the creation of Agentflow. AI for Operations: She explains how automation reduces costs, saves time, and frees teams to focus on client relationships. Inclusive Innovation: Fatima discusses representation, mentorship, and building human-centric AI accessible to diverse founders. Agentflow Advantage: She breaks down what makes their automation tech unique and lessons learned scaling an AI startup. Future Vision: Fatima reveals her long-term plans for a franchise-style model and AI-powered analytics to transform SMB workflows.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.