Felicia Lynn, Owner, Hometown Board Shop, Glens Falls

In this conversation, Felicia Lynn, owner of Hometown Board Shop in Glens Falls, shares her journey from a passionate snowboarder and ski instructor to a business owner. She discusses the challenges of starting a business, the importance of community engagement, and her plans for the future of the shop. Felicia emphasizes the significance of mentorship and building a supportive team while navigating the complexities of entrepreneurship in the outdoor sports industry.Key TakeawaysFelicia has been involved in snow sports since childhood.The idea for Hometown Board Shop stemmed from a lack of local snowboard shops.Community engagement is crucial for the success of the shop.Starting a business requires a lot of planning and support.Mentorship can significantly impact a new business owner's confidence.Balancing customer service with backend operations is challenging.Finding the right team members is essential for business growth.Felicia's family plays a supportive role in her business.Safety and education in sports are important topics for the community.The future of Hometown Board Shop includes expanding product offerings and community events.More InformationHometown Board ShopAnn Donnelly Success StoriesAnn Donnelly Fractional COO