Filling the Gaps with Robyn Schmitz

Episode 17 of the Growing In The Green Industry podcast, hosted by NALP Young Professionals, titled "Filling the Gaps with Robyn Schmitz" was published on September 14, 2022 and runs 50 minutes.

September 14, 2022 ·50m · Growing In The Green Industry

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Summary

In this episode of Growing in the Green Industry, we welcome Robyn Schmitz, CEO of High Prairie Landscape Group. Robyn talks about assessing the customer journey as well as the employee journey. She discusses what the touchpoints are, filling the gaps to provide better value to the customer, making the hand-off effective and the importance of having clear communication. This episode is hosted by Brett Lemcke of R.M. Landscape and Neal Glatt with GrowTheBench.

Episode Description

In this episode of Growing in the Green Industry, we welcome Robyn Schmitz, CEO of High Prairie Landscape Group. Robyn talks about assessing the customer journey as well as the employee journey. She discusses what the touchpoints are, filling the gaps to provide better value to the customer, making the hand-off effective and the importance of having clear communication. This episode is hosted by Brett Lemcke of R.M. Landscape and Neal Glatt with GrowTheBench.

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