First Impressions & First Minutes With A New Patient

First impressions matter, and the way we are with the patient in front of us for those first few minutes can have a profound effect on the rest of their time with us. This episode covers:     - The first things to say on meeting someone new, - Body language and positioning before you start talking to them, - Small talk and the timing of certain questions, - Signposting or “Setting The Scene” at the beginning, - And more. Reference: Roberts, L. (2019). Effective Communication: Making The Most Of The Consultation. Lumbar Spine Online Textbook (Section 10, Chapter 1). Available Free Online If you have suggestions for what would make this resource better, topics to cover or guests to suggest; Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, or leave a review.