Focus on Patient Satisfaction w/ Heidi Jannenga, WebPT episode artwork

EPISODE · Oct 20, 2025 · 47 MIN

Focus on Patient Satisfaction w/ Heidi Jannenga, WebPT

from The Practice Marketing Podcast · host Neil Trickett, PT

Happy National PT Awareness Month!It's great time to focus on improving patient satisfaction. Today, I'm delighted to talk to Heidi Jannenga, PT, DPT, ATC; Co-Founder & Chief Clinical Officer of WebPT!Heidi is going to share some actionable strategies on how clinic leaders can use DATA to create a better experience for patients – oh, and improve your finances along the way.  You'll learn how to improve patient satisfaction in these 3 areas:Access and first impressions, Retention Lack of financial clarityYou deserve better marketing results. Learn more about our physical therapy marketing services & request your FREE "PT Better Marketing Kit" at http://practicepromotions.net/

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Focus on Patient Satisfaction w/ Heidi Jannenga, WebPT

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