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Folge 13 | Reklamations- und Beschwerdemanagment 2.0 oder warum es um Gefühle geht

EPISODE · Jan 31, 2025 · 1H

Folge 13 | Reklamations- und Beschwerdemanagment 2.0 oder warum es um Gefühle geht

from Brandherd Esskultur Podcast · host Brandherd Esskultur

Über Geschmack kann man streiten, über Qualität nicht. Wir gehen auf die Suche nach unserer Antwort auf Beschwerden. Wann und wie reklamiert man richtig? Und wie geht man angemessen damit um?Darf der Gastgeber einen Abend beenden wenn er merk seine Gäste sind nicht glücklich?Ein Emotions geschwängertes Gespräch über berufliche Leidenschaft und Gastgebertum. #hospetality #gastgeber #michlinguideRestaurant 100/200 kitchen & Brandherd Esskultur AkademieBrandshofer Deich 68Sophie Lehmann und Thomas Imbuschhttps://www.instagram.com/100200.kitchen/https://www.instagram.com/thomas_imbusch/https://www.facebook.com/100200.kitchenhttps://www.facebook.com/100200.kitchen

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Folge 13 | Reklamations- und Beschwerdemanagment 2.0 oder warum es um Gefühle geht

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