From 0 to 130 Customers in 10 Months (Poop Scooping Business?!)

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://claylawrence.link/9NLYNKNIn this episode, Clay Lawrence sits down with Ty Frames, the owner of Cruces Scoopers, a fast-growing pet waste removal business in Las Cruces, New Mexico. In under a year, Ty has grown from zero to 130+ recurring customers, all while staying solo and building real momentum in his local market.Ty shares the unexpected origin story behind his business, how a simple idea from his teenage son turned into a profitable home service company, and why putting a real face behind the brand completely changed his growth trajectory. He breaks down what’s actually working for customer acquisition, including Facebook groups, local ads, speed-to-lead, and why overcomplicating marketing holds most business owners back.This conversation dives into the realities of scaling a service business, hiring, working seven days a week, and doing the little things that keep customers loyal. It’s a raw, practical breakdown for anyone considering poop scooping, home services, or local business ownership in general.🔥 What This Video Covers• How Ty grew to 130+ customers in under a year• Turning an “embarrassing” idea into a legit business• Why putting your face behind the brand builds trust fast• Facebook groups vs paid ads for local services• Speed-to-lead and closing customers before they go cold• Offers that convert without giving away free labor• Lead forms vs website traffic for ads• Following up by phone vs text (and when each works best)• Working weekends, burnout, and when to start hiring• How Ty went full-time after replacing his previous income• Going above and beyond to retain customers• How Review Harvest helped double and triple reviews• Simple customer service habits that most competitors ignore• Advice for new home service business owners⏱ Timestamps00:00 – Meet Ty Frames from Cruces Scoopers01:11 – How the poop scooping idea started02:28 – Launching the business and early growth02:35 – Hitting 130+ customers solo03:08 – Why putting his face on the brand changed everything04:14 – Community events and local trust05:13 – Review Harvest overview07:15 – Facebook groups vs paid ads08:22 – Lead forms and speed-to-lead09:42 – Offers that convert without free cleanups10:39 – Phone calls vs texting leads11:42 – Growth goals and hiring plans12:39 – Going full-time and leaving the old business13:17 – Retention, service, and customer experience15:21 – Review growth with Review Harvest17:10 – Where to find Cruces Scoopers17:58 – Advice for new service business owners