Built Local

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of the Built Local Podcast, we sit down with Nikola, founder of Fluffy Scoopers in Austin, Texas, to break down how he scaled to 100+ customers in under a year in a competitive market.Nikola shares how he transitioned into the poop scooping industry, what went wrong early with marketing, and how dialing in branding, customer experience, and the right marketing agency helped him take off.We also dive deep into what separates average home service businesses from premium ones — from uniforms and trucks to customer communication, gift bags, and going above and beyond for clients.If you’re trying to grow a local service business, this episode is packed with practical lessons on branding, marketing, and building a business people actually remember.🔗 About Fluffy Scoopers in Austin, Texas👉 Website: https://fluffyscooper.com/👉 Community: https://www.facebook.com/p/Fluffy-Scooper-61569800416731/Review Harvest helps local businesses automate their Google reviews, respond to feedback, and repurpose reviews across their website and social media — all in one simple system.🎯 What This Video Covers• Why Nikola chose the poop scooping business• Learning through “YouTube University” and taking action• Launching the business and early struggles• How he got his first 10–30 customers• Why the first marketing agency failed• What changed when he switched marketing agencies• Key questions to ask before hiring a marketing agency• Why industry-specific experience matters in marketing• Facebook ads vs Google ads for local businesses• The importance of branding early on• Building a premium look with uniforms, trucks, and design• Creating a brand story customers connect with• How branding led to partnerships and inbound opportunities• Why professionalism matters in home services• Hiring for personality vs just skill• Customer experience strategies that stand out• Welcome gift bags and personalized touches• Building real relationships with customers• Scaling to 100+ customers in a competitive market• Using automation without losing the personal touch• How Review Harvest helped increase reviews and save time• Why standing out matters more than copying competitors• The mindset needed to grow a service business⏱️ Timestamps0:00 Why you shouldn’t overcomplicate what’s working0:30 Intro to Nikola (Fluffy Scoopers, Austin)1:30 How he got into poop scooping4:00 Launching the business6:00 Getting first customers8:00 Fixing marketing mistakes10:00 Review Harvest overview11:00 Ads strategy breakdown12:00 Choosing the right marketing agency15:00 What makes a great marketer17:00 Building a strong brand19:00 Creating a memorable business identity21:00 Branding leading to partnerships22:00 Elevating service standards24:00 Customer experience strategies26:00 Growth to 100+ customers28:00 Automations and scaling30:00 Advice for new business owners#PooperScooper #HomeServiceBusiness #LocalBusiness #Entrepreneurship #SmallBusiness #Branding #GoogleReviews #MarketingStrategy #BuiltLocal #ServiceBusiness

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of the Built Local Podcast, we sit down with Trey, owner and operator of Resto Pros in Central Arkansas, to break down how he built a fast-growing restoration company in one of the most demanding home service industries.From responding to emergencies at all hours to helping homeowners through some of the worst days of their lives, Trey shares what it really takes to run a restoration business — and how trust, integrity, and relationships drive nearly all of his growth.We dive into how he transitioned from engineering into business ownership, why 95% of his jobs come from word-of-mouth, and how doubling his Google reviews led to a noticeable increase in inbound leads.If you're in any home service business, this episode is packed with real-world insights on growth, marketing, and building a reputation that drives consistent referrals.🔗 About Resto Pros of Arkansas👉 Website: https://www.restopros.co/ar-bryant-central/👉 Socials: https://www.facebook.com/restoproscentralarkansas/#investing Review Harvest helps local businesses automate their Google reviews, respond to feedback, and repurpose reviews across their website and social media — all in one simple system.🎯 What This Video Covers• How Trey transitioned from engineering into restoration• The personal experience that led him into the industry• What restoration businesses actually do (water, mold, fire damage)• Why most calls come on customers’ worst days• How he built the business from scratch in 2022• Why 95% of his leads come from word-of-mouth• Boots-on-the-ground marketing strategies that work• Building relationships with plumbers, realtors, and insurance agents• The importance of honesty and setting expectations early• How to truly “go above and beyond” for customers in tough situations• Real example of exceptional customer service (temporary kitchen setup)• The challenges of running an emergency service business• Managing unpredictable demand and scaling crews quickly• Simple homeowner tips to prevent costly damage• Why early detection saves thousands of dollars• How doubling reviews led to more Google leads• The long-term impact of reviews on rankings and revenue• The biggest mistake new business owners make (doing everything themselves)• Why hiring earlier can accelerate growth⏱️ Timestamps0:00 Intro0:30 Trey’s background and business overview1:00 How he got into restoration3:00 Transition from engineering to business owner4:00 Early marketing and getting first jobs5:00 First year growth and traction6:30 Delivering great customer experiences8:00 Real story of going above and beyond10:00 Challenges of restoration businesses12:00 Growth plans for the future13:30 Tips for homeowners to prevent damage15:00 Why awareness is key16:30 Experience with Review Harvest17:00 Review growth and Google lead impact19:00 Advice for business owners#RestorationBusiness #HomeServiceBusiness #LocalBusiness #Entrepreneurship #GoogleReviews #SmallBusiness #WaterDamage #MoldRemoval #BuiltLocal #ServiceBusiness

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of the Built Local Podcast, we sit down with Adam, founder of Dog Doody Patrol, to break down how he built a purpose-driven poop scooping business from the ground up.What started as an idea to help reduce dog surrenders and save animals’ lives turned into a growing local service business with 80+ recurring customers — all built through consistency, branding, and going above and beyond for every client.Adam shares how he slowly grew the business while working a 9 to 5, the moment he went all-in, and how simple strategies like Facebook groups, truck branding, and community involvement helped him scale.If you're starting (or thinking about starting) a home service business, this episode is packed with real, practical advice you can apply immediately.🔗 About Dog Doody Patrol👉 Website: https://www.dogdoodypatrol.com/👉 Social Media: https://www.instagram.com/dogdoodypatrol/🎯 What This Video Covers• How Adam turned a simple idea into a real business• The deeper mission behind Dog Duty Patrol (saving dogs’ lives)• Why he originally quit — and why he came back to it• Building a business slowly while working a full-time job• How he reached 80+ recurring customers• The power of going above and beyond for customers• Small actions that build long-term reputation and referrals• Why Facebook is still the #1 customer acquisition channel• Using truck wraps and trailers as “rolling billboards”• Overcoming the stigma around poop scooping businesses• When and how to quit your 9 to 5• Creative marketing ideas (parades, costumes, one-wheel branding)• How to stand out in a simple, “unsexy” business• The real impact of Google reviews on growth• Why slowing down early leads to faster growth later⏱️ Timestamps0:00 Intro0:30 Adam’s background and business story1:30 The deeper mission behind the business3:00 Why he quit early and came back years later4:30 Starting with no blueprint6:00 Growing to 80+ recurring customers7:30 Going above and beyond for customers9:00 How he gets customers (Facebook, Google, truck ads)10:00 Biggest challenges in growth11:00 Breaking the stigma around poop scooping12:15 Quitting his 9 to 514:00 Growth plans for the future15:00 Creative marketing ideas (parades, branding)16:00 Experience with Review Harvest17:00 Review growth results18:00 Advice for new business owners#PooperScooperBusiness #LocalBusiness #Entrepreneurship #HomeServiceBusiness #GoogleReviews #SmallBusiness #BuiltLocal #DogBusiness #ServiceBusiness #ReviewMarketing

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of the Built Local Podcast, we sit down with Matthias, owner of Ike Security Lockout, to break down how he built a legit locksmith business from the ground up… after starting in one of the shadiest corners of the industry.From working inside a scam operation to becoming a licensed, honest business owner with hundreds of 5-star reviews, Matthias shares the raw truth about the locksmith industry, how scams actually work, and what it takes to stand out as a legitimate service provider.We also dive into how he generates customers, builds trust, prices high-ticket jobs like car key programming and safe drilling, and how he scaled his Google presence using review systems like Review Harvest.This is a must-watch if you’re in home services, local business, or just want to hear wild real-world stories from the field.🔗 About Ike Security Lockout👉 Website: https://ikessecurityandlock.com/👉 Social Media: https://www.facebook.com/profile.php?id=100087923107322&mibextid=LQQJ4dhttps://www.instagram.com/ikessecurityandlock?igshid=NTc4MTIwNjQ2YQ🎯 What This Video Covers• How locksmith scams actually work (inside perspective)• Transitioning from shady operations to a legit business• Getting licensed, bonded, and insured the right way• How to generate customers in a saturated local market• Why Google reviews are everything for locksmiths• Real pricing breakdowns (lockouts, key fobs, safes)• How car key programming and advanced locksmithing works• The truth about cancellations and competition in emergency services• Creative ways to get your first customers (cards, subcontracting, Google)• How to build trust in a “scam-heavy” industry• Customer communication strategies that lead to 5-star reviews• Why most review strategies fail and what actually works• Wild real-life locksmith stories (you won’t believe these)⏱️ Timestamps0:00 Intro0:20 Matthias’ background and business overview1:10 How he got started in a scam locksmith operation2:30 How locksmith scams actually work3:40 Real customer scam story4:30 How he learned the locksmith skill5:20 Types of locksmith jobs (lockouts vs keys)6:30 Why lockouts are NOT profitable8:00 Car key programming explained9:10 Pricing breakdown (cars and safes)10:30 Learning the trade (courses vs YouTube)11:40 Getting first customers13:00 Building a legit business (branding, licensing)14:30 Growth plans and expansion strategy15:00 How he gets 5-star reviews consistently16:00 Advice for new service business owners17:00 Experience with Review Harvest18:30 Massive review growth results19:30 CRAZY locksmith stories#LocksmithBusiness #LocalBusiness #Entrepreneurship #ServiceBusiness #GoogleReviews #SmallBusiness #BuiltLocal #HomeServiceBusiness #MarketingForContractors #ReviewMarketing

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759If you run a local service business and wonder what it really takes to grow from zero customers to hundreds of recurring clients, this episode tells that story. Matt from Poo Squad in Kansas City left a 16 year career in grocery retail to start a poop scooping company from scratch. In the beginning it was just him, a rake, and a bucket, grinding through networking events and community groups to find the first customers. Five years later the company serves more than 700 recurring clients and has built a strong reputation across Kansas City by focusing on consistent service, communication, and showing up when competitors do not.Matt breaks down the practical strategies that helped the business grow, including attending local networking events, joining the Chamber of Commerce, leveraging Facebook marketing, and building a team that cares about service quality. He also shares how improving their Google reviews transformed their online presence, jumping from about 70 reviews to nearly 400 in a short time after implementing a simple review system. If your goal is to build a stronger local brand, attract more customers online, and scale a service business through trust and reputation, this episode is packed with real lessons you can apply immediately.

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759If you run a carpet cleaning or floor care business and want to get more Google reviews, stand out in a crowded local market, and turn your reputation into more booked jobs, this episode shows exactly what that can look like. Q from Jones Carpet Care in Huntsville, Alabama shares how he went from building the business part time while working in commercial facilities to going full time and growing in a fast expanding market. He also explains why trust, face to face networking, and doing great work consistently helped lay the foundation for long term growth.Q also breaks down what happened when Jones Carpet Care finally put a real review system in place. After starting with around 30 Google reviews, they grew to 129 all five star reviews, and customers now regularly call them out as one of the top rated carpet and floor care companies in the area. He shares how Review Harvest integrated with their existing software, made review requests effortless, and helped turn years of happy customers into public proof online. If your goal is more local credibility, stronger Google visibility, and more calls from customers already ready to trust you, this is a review strategy worth paying attention to.

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759If you run a home service business and want to grow something that’s actually valuable one day, this episode dives into what it looks like to buy, scale, and structure a company with the end in mind. Nick Sanchez from Tres Plus in Atlanta shares how he went from working in the tree industry while in college to acquiring an established tree service business through a traditional acquisition. Instead of starting from scratch, he spent months calling hundreds of companies, negotiating with owners, and ultimately structuring a deal that allowed him to take over a company with a strong reputation, experienced team, and more than two decades of operating history.Nick also breaks down what really makes a service business valuable. He explains why clean books, strong management, and clear systems matter more than flashy revenue numbers, and how implementing simple tools like CRM software helped streamline operations immediately after the acquisition. He also shares how focusing on Google visibility and customer reviews dramatically improved their online presence, growing from around 130 reviews to nearly 300 and helping the company rank higher in a competitive Atlanta market. If your goal is to build a local service company that generates consistent leads, attracts buyers in the future, and grows through systems instead of chaos, this conversation is packed with lessons worth applying.

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759If you run a local service business and want proof that you do not need a flashy startup idea to build something real, this episode delivers exactly that. Ken from Scoop Patrol shares how he left the corporate world and turned dog poop cleanup into a fast-growing local business in Ohio. What started as a simple idea after years of breeding dogs became a serious operation built on consistency, customer communication, and a willingness to learn marketing from scratch. In less than a year, he grew from zero to nearly 150 recurring clients by staying relentless, learning Facebook ads, and treating the business like much more than just a side job.Ken also breaks down the systems that helped him grow, including fast lead follow-up, real photo-based advertising, strong branding, and constant communication that keeps customers confident in the service. He shares how Google reviews became a major part of building trust, growing from around 20 reviews to more than 80 with a perfect five star rating. If your goal is to grow a home service business, build a stronger reputation online, and turn persistence into predictable local revenue, this is a strategy worth paying attention to.

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759If you run a pressure washing or window cleaning business and want to grow from a side hustle into a real local brand, this episode shows what that journey can look like. Taylor Wood started his business at 19 with little more than determination, a beat up van, and a willingness to do whatever it took to get the first few jobs. What began as a simple experiment in Santa Rosa Beach grew over the years into Optimum Window Cleaning and Pressure Washing, a long standing local company built on persistence, strong customer service, and learning how to earn trust one job at a time.Taylor also shares the real lessons behind the growth, including the challenges of hiring, maintaining quality, investing in better equipment, and putting money into marketing instead of trying to do everything the cheap way. He explains why Google has become the biggest driver of visibility, why reviews matter so much in local service businesses, and how building a strong reputation online has helped fuel their growth. If your goal is more leads from Google, stronger credibility in your market, and a service business that keeps growing year after year, this is a practical story worth paying attention to.

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759If you run an independent insurance agency and want to get more Google reviews, rank higher on Google Maps, and generate more quote requests, this clip shows what happens when reviews stop being “hope people remember us” and become a real system. Rob’s agency has been in business 37 years and started Review Harvest with about 212 reviews, mostly relying on clients leaving reviews out of goodwill. After a couple months, they jumped to 285 reviews, and he’s already seeing the impact where it matters: more visibility, more traffic to the website, and more people submitting their info so the team can quote and close new policies.Rob also shares a simple, repeatable workflow any agency can copy: collect customer details in a basic form, export as a CSV, upload contacts, and let the review engine run. Then they celebrate wins internally in Slack whenever a client names an employee, which boosts morale in an industry where people rarely “give you flowers” even when you do great work. If your goal is more inbound leads for “insurance agency near me,” stronger trust online, and a steady flow of new reviews that compound over time, this is exactly the review strategy to model.

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759If you want to understand how to turn a seasonal hustle into a scalable, year-round service business, Ray’s story is a perfect blueprint. Starting as a side job while working as an engineer, he grew Ray’s Holiday Lights into a business serving over 300 homes by focusing on quality installs, customer experience, and smart service expansion. What began with basic seasonal installs evolved into high-ticket permanent lighting, patio lighting, and landscape lighting—unlocking consistent revenue beyond just the holiday season.One of the biggest takeaways is how Ray transitioned from relying purely on word of mouth to building a real marketing engine. Yard signs, direct mail, and especially Facebook ads helped generate demand, but what converts that demand is trust—driven heavily by Google reviews. He went from barely asking for reviews to nearly hitting 100 in a short time, proving that systems (not effort alone) are what scale reputation. Combined with his obsession with overdelivering—fixing issues before customers even ask and maintaining strong communication—this is what fuels repeat business and referrals.Ray also shares a key mindset shift that most service business owners learn the hard way: being the cheapest client choice often leads to the worst customers. Instead, positioning yourself around quality and reliability attracts higher-value clients who are easier to work with and more profitable long term. If you’re building a home service business, this episode is a masterclass in moving from side hustle to structured growth, while building a brand people trust and recommend.

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759If you run a local service business and want proof that you do not need a flashy startup idea to build something real, this episode delivers exactly that. Ken from Scoop Patrol shares how he left the corporate world and turned dog poop cleanup into a fast-growing local business in Ohio. What started as a simple idea after years of breeding dogs became a serious operation built on consistency, customer communication, and a willingness to learn marketing from scratch. In less than a year, he grew from zero to nearly 150 recurring clients by staying relentless, learning Facebook ads, and treating the business like much more than just a side job.Ken also breaks down the systems that helped him grow, including fast lead follow-up, real photo-based advertising, strong branding, and constant communication that keeps customers confident in the service. He shares how Google reviews became a major part of building trust, growing from around 20 reviews to more than 80 with a perfect five star rating. If your goal is to grow a home service business, build a stronger reputation online, and turn persistence into predictable local revenue, this is a strategy worth paying attention to.

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759If you run a home service business and want to grow something that’s actually valuable one day, this episode dives into what it looks like to buy, scale, and structure a company with the end in mind. Nick Sanchez from Tres Plus in Atlanta shares how he went from working in the tree industry while in college to acquiring an established tree service business through a traditional acquisition. Instead of starting from scratch, he spent months calling hundreds of companies, negotiating with owners, and ultimately structuring a deal that allowed him to take over a company with a strong reputation, experienced team, and more than two decades of operating history.Nick also breaks down what really makes a service business valuable. He explains why clean books, strong management, and clear systems matter more than flashy revenue numbers, and how implementing simple tools like CRM software helped streamline operations immediately after the acquisition. He also shares how focusing on Google visibility and customer reviews dramatically improved their online presence, growing from around 130 reviews to nearly 300 and helping the company rank higher in a competitive Atlanta market. If your goal is to build a local service company that generates consistent leads, attracts buyers in the future, and grows through systems instead of chaos, this conversation is packed with lessons worth applying.

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759If you run a carpet cleaning or floor care business and want to get more Google reviews, stand out in a crowded local market, and turn your reputation into more booked jobs, this episode shows exactly what that can look like. Q from Jones Carpet Care in Huntsville, Alabama shares how he went from building the business part time while working in commercial facilities to going full time and growing in a fast expanding market. He also explains why trust, face to face networking, and doing great work consistently helped lay the foundation for long term growth.Q also breaks down what happened when Jones Carpet Care finally put a real review system in place. After starting with around 30 Google reviews, they grew to 129 all five star reviews, and customers now regularly call them out as one of the top rated carpet and floor care companies in the area. He shares how Review Harvest integrated with their existing software, made review requests effortless, and helped turn years of happy customers into public proof online. If your goal is more local credibility, stronger Google visibility, and more calls from customers already ready to trust you, this is a review strategy worth paying attention to.

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759If you run a local service business and wonder what it really takes to grow from zero customers to hundreds of recurring clients, this episode tells that story. Matt from Poo Squad in Kansas City left a 16 year career in grocery retail to start a poop scooping company from scratch. In the beginning it was just him, a rake, and a bucket, grinding through networking events and community groups to find the first customers. Five years later the company serves more than 700 recurring clients and has built a strong reputation across Kansas City by focusing on consistent service, communication, and showing up when competitors do not.Matt breaks down the practical strategies that helped the business grow, including attending local networking events, joining the Chamber of Commerce, leveraging Facebook marketing, and building a team that cares about service quality. He also shares how improving their Google reviews transformed their online presence, jumping from about 70 reviews to nearly 400 in a short time after implementing a simple review system. If your goal is to build a stronger local brand, attract more customers online, and scale a service business through trust and reputation, this episode is packed with real lessons you can apply immediately.

👉 FREE Step-by-Step on How I Make Over $40K+/month with My Stupid Simple SaaS: https://claylawrence.link/BDziHKdJoin my free community: https://claylawrence.link/jF7dJTSSam shares how he went from zero to $10K/month in 6 months by using cold calling, review automation, and local SEO upsells. In this interview, he breaks down the mindset, sales background, churn lessons, pricing, Merchant upsells, and the daily reps it took to grow a lean agency business in Australia with HighLevel and Google review services.ALREADY A HIGHLEVEL USER?! You can still get all of my bonuses when you upgrade your plan with my link 👉  https://claylawrence.link/BDziHKdCan't Upgrade Your HighLevel Account and Want Direct Access to All My Bonuses? Get Instant Access Here 👉 https://claylawrence.link/0RIrKxt 🛑 IMPORTANT 🛑 : Do not use an ad blocker, an incognito tab, or a Chrome extension when signing up! It will block the tracking link, and you will NOT receive any of my bonuses!If you signed up with my link and have not received your bonuses, do this:1. Check your spam folder2. Respond to the email you should have received, and we can check to add you manually.ANY GUEST SOCIAL MEDIAS AND LINKS GO HEREWant 1-1 Coaching From Me? Click Here 👉 https://go.reviewharvest.com/widget/groups/1-1-coaching-callsThe AI SEO Tool We Use For Our Clients (Merchynt): https://merchynt.com/paige?fpr=clayInstantly.ai sign-up link 👉 https://instantly.ai/?via=clay-lawrenceGling AI Editor: https://gling.ai/?via=clayRiverside Podcasting Software: https://riverside.sjv.io/5kamYnHere's EVERYTHING I use to record my YouTube Videos: https://www.amazon.com/shop/claylawrence/list/2B6FFCUMTXQF8?ref_=aip_sf_list_spv_ofs_mixed_d&ccs_id=d30bb940-d21d-4d7b-bd9d-c4c5320fd958If you want to learn from someone who’s in the trenches — not just selling theory — here's what this video covers:• From zero to $10K per month in 6 months 🇦🇺• Finding Clay through YouTube and starting with HighLevel 📺• Why the technical setup felt overwhelming at first 🤯• Using cold calling as the main client acquisition channel ☎️• Sales background from solar, timeshares, and door knocking 💼• First 2 clients in week two and early delivery panic 😅• Lessons from running an e-bike business before agency life 🚲• Why digital services beat physical product logistics freedom-wise 💻• Cold calling script basics: reviews problem, growth fit, book the call 🎯• Australia Twilio costs and how review reactivation still works 💬• Review pricing: $149 starter, $289 growth, $389 pro 💵• Merchant upsell pricing: $1.5K setup style offers plus recurring SEO 📈• Combining reviews, Merchant, and websites for stronger rankings 🌐• Handling churn, spam-flagged numbers, and bad calling days mentally 🧠• Realistic path to $30K months through delegation, ads, and systems 🚀#SMMA #MarketingAgency #ColdCalling #HighLevel #GoogleReviews #ReviewAutomation #LocalSEO #Merchant #AgencyGrowth #ClientAcquisition #EntrepreneurMindset #SalesTips #RecurringRevenue #OnlineBusiness #AustraliaBusinessDisclosure: I am an independent entity from HighLevel. I am not an agent or employee of HighLevel and have no authority to make binding contracts or represent HighLevel. I receive referral payments from HighLevel. The opinions expressed here are my own and shall NOT be interpreted or considered as representations, guarantees, or statements made by HighLevel Inc or any of its subsidiaries, agents, or assigns.Results are not guaranteed.

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of the Built Local Podcast, Clay Lawrence sits down with Gage Lake, a marketer who has helped exterior cleaning companies generate over $9 million in revenue using Facebook ads. Together, they break down why most pressure washing and exterior cleaning ads fail, and what actually works in 2026 and beyond.Gage explains why content quality beats ad hacks, why discounts attract the wrong customers, and what types of videos instantly build trust and position a company as the premium option in their market. Clay also connects the dots to how local businesses win long-term, including the role of reputation, reviews, and filtering for better clients.This conversation is packed with actionable strategies for exterior cleaning owners who want more leads, better customers, and a stronger brand that stands out in a crowded market.Check out Gage Lake's socials:https://www.youtube.com/@UCGXAFu-oW-XOIyeQf8EDxdA https://www.facebook.com/gage.lake.899213/🔥 What This Episode Covers• The #1 Facebook ad mistake exterior cleaning companies make• Why “before and after” ads usually flop• Why discounts attract low-quality customers• How to create content that resonates with real people• The 4 easiest content types to film that build trust fast• What matters most post-Andromeda: creative vs campaign setup• How to position your company for higher-end neighborhoods• Why content is no longer optional in 2026• The mindset and fundamentals for owners just getting started• How to qualify leads and attract better clients (the “Harvard” filter)⏱ Timestamps00:00 – Why exterior cleaning businesses fail (it’s not the cleaning)00:37 – Meet Gage Lake + $9M in results with Facebook ads01:10 – The biggest mistake: bad content and weak positioning02:15 – What makes Gage cringe (and wastes ad money)02:59 – Why discounts and pricing on ads attract the wrong clients05:10 – How Gage got into the exterior cleaning ad space07:30 – What matters most today: content vs ad setup09:40 – Mistakes Facebook “recommends” that hurt performance12:40 – The easiest content to film (4 proven formats)17:20 – Why story and personality ads win right now20:10 – Why content is a necessity, not a channel23:10 – Real examples: HOA, home selling, angle-based targeting27:10 – What changes in 2026–2027 for exterior cleaning marketing31:50 – Advice for new pressure washing owners (fundamentals)33:40 – Who Gage works best with + how to find him34:20 – Clay’s meta lesson: qualifying clients like Harvard

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of The Local Podcast, I sit down with Daniel, founder of Event Doctors, a fast-growing dryer vent cleaning company based in Port St. Lucie, Florida.Daniel shares how he went from zero tool experience to building a multi-truck home service business doing large multi-unit contracts, generating recurring revenue, and becoming the #1 ranked dryer vent cleaning company in his area.We talk about Facebook ads for home services, high-converting offers, upselling the right way, scaling from residential into commercial contracts, and how Review Harvest helped him outrank competitors with over 200 Google reviews in under two years.If you’re a home service business owner, local contractor, or entrepreneur looking to grow in 2026, this episode is packed with real, practical strategies you can apply immediately.🔥 What We Cover• How Daniel started a dryer vent cleaning business from scratch• Breaking $10K in the first month using Facebook ads• The “Grand Slam Offer” for local service businesses• How to increase your average ticket from $197 to $500• Scaling from one truck to multiple trucks• Winning $70,000+ multi-unit contracts• Why relationship building beats paid ads for commercial deals• How Google reviews became his “secret weapon”• The power of recurring revenue in home services• Why you should start small and think big📍 Connect With Daniel & Event Doctors🌐 Website: https://yourventdoctors.com/📘 Facebook: https://www.facebook.com/profile.php?id=61559949964358📸 Instagram: https://www.instagram.com/dryer_vent_doctors/▶️ LinkedIn: https://www.linkedin.com/company/vent-doctors/?viewAsMember=trueIf you’re in Port St. Lucie or surrounding areas and need dryer vent cleaning, mention “Clay 2026” for $50 off your first service.⏱ Timestamps00:00 – Why reviews are the secret weapon01:03 – How Daniel got started03:45 – Launching the business in a new market05:33 – Flooding a customer’s laundry room (lesson learned)08:00 – Breaking $10K with Facebook ads12:10 – Crafting a high-converting offer14:30 – Upsells that double your ticket size18:40 – Scaling into multi-unit contracts23:05 – Building commercial relationships25:52 – How Review Harvest helped dominate Google28:26 – Start small, think big

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://claylawrence.link/9NLYNKNIn this episode, Clay Lawrence sits down with Ty Frames, the owner of Cruces Scoopers, a fast-growing pet waste removal business in Las Cruces, New Mexico. In under a year, Ty has grown from zero to 130+ recurring customers, all while staying solo and building real momentum in his local market.Ty shares the unexpected origin story behind his business, how a simple idea from his teenage son turned into a profitable home service company, and why putting a real face behind the brand completely changed his growth trajectory. He breaks down what’s actually working for customer acquisition, including Facebook groups, local ads, speed-to-lead, and why overcomplicating marketing holds most business owners back.This conversation dives into the realities of scaling a service business, hiring, working seven days a week, and doing the little things that keep customers loyal. It’s a raw, practical breakdown for anyone considering poop scooping, home services, or local business ownership in general.🔥 What This Video Covers• How Ty grew to 130+ customers in under a year• Turning an “embarrassing” idea into a legit business• Why putting your face behind the brand builds trust fast• Facebook groups vs paid ads for local services• Speed-to-lead and closing customers before they go cold• Offers that convert without giving away free labor• Lead forms vs website traffic for ads• Following up by phone vs text (and when each works best)• Working weekends, burnout, and when to start hiring• How Ty went full-time after replacing his previous income• Going above and beyond to retain customers• How Review Harvest helped double and triple reviews• Simple customer service habits that most competitors ignore• Advice for new home service business owners⏱ Timestamps00:00 – Meet Ty Frames from Cruces Scoopers01:11 – How the poop scooping idea started02:28 – Launching the business and early growth02:35 – Hitting 130+ customers solo03:08 – Why putting his face on the brand changed everything04:14 – Community events and local trust05:13 – Review Harvest overview07:15 – Facebook groups vs paid ads08:22 – Lead forms and speed-to-lead09:42 – Offers that convert without free cleanups10:39 – Phone calls vs texting leads11:42 – Growth goals and hiring plans12:39 – Going full-time and leaving the old business13:17 – Retention, service, and customer experience15:21 – Review growth with Review Harvest17:10 – Where to find Cruces Scoopers17:58 – Advice for new service business owners

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759Get ready for a masterclass in premium house cleaning, team culture, and sustainable growth. On this episode of the Built Local Podcast, Clay Lawrence sits down with Jay Archer from Maid Brigade Jacksonville, a house cleaning company that aims to be the “Ritz Carlton of house cleaning.” Jay shares how Maid Brigade rebuilt its reputation after taking over a struggling operation, why taking care of employees first creates raving customers, and how innovation in cleaning helped them stay ahead before and during Covid.Jay also breaks down the real-world shift from flyers and door hangers to Google and online reputation, plus how Review Harvest helped Maid Brigade go from about 110 Google reviews to 185 in just a few weeks.If you run a home service business, cleaning business, or any local company trying to get more customers from Google, this episode is packed with practical takeaways.https://www.maidbrigade.com/fl/jacksonville/https://www.facebook.com/maidbrigadeAbout This EpisodeJay Archer and the team at Maid Brigade Jacksonville focus on high-end customer service, long-term staff retention, and an innovative “pure cleaning” process using electrolyzed water for degreasing and disinfecting. Jay explains how strong customer relationships, consistent teams, and a people-first culture create a cleaning experience that keeps clients for years and drives word-of-mouth growth.This conversation also highlights why Google reviews matter, how customers search today, and how automation can help busy owners stay consistent without adding another task to the daily grind.What This Episode Covers•Why Maid Brigade positions itself as the “Ritz Carlton of house cleaning”•How Jay rebuilt a business with a damaged reputation and declining sales•The employee-first approach that creates long-term team retention•“Pure cleaning” innovation with electrolyzed water and disinfecting systems•The marketing shift from flyers to Google and online search•How Review Harvest helped increase Google reviews fast•Advice for first-year business owners: don’t quit, serve people well, stay consistent⏱ Timestamps00:00 – Introduction to Jay Archer and Maid Brigade Jacksonville00:01 – “Ritz Carlton of house cleaning” positioning00:03 – Employee-first culture and staff longevity00:04 – Jay’s background in franchising00:05 – Taking over a struggling Maid Brigade location00:07 – First-year challenges and rebuilding trust00:10 – Repairing reputation through customer relationships00:12 – Marketing evolution: flyers to Google search00:14 – “Pure cleaning” innovation and green disinfecting00:16 – Being prepared before and during Covid00:18 – Staff going above and beyond for clients00:20 – Leadership team and internal operations00:23 – Discovering Review Harvest00:25 – Review automation and rapid review growth00:26 – Advice for first-year business owners27:59 – Final thoughts and closing

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this Built Local Podcast episode, Clay Lawrence interviews Bryan from Doo Doo Patrol in Anthem (Northern Phoenix) to break down how he launched on February 10 and grew to 179 recurring clients in under a year. Brian shares the exact systems he used to generate leads, follow up automatically, and build a brand that stands out in a local service business.They cover what is working right now for pet waste removal businesses, including Facebook lead form ads, consistent posting in local Facebook groups, and how Brian uses GoHighLevel to run pipelines, automations, and even an AI chatbot that is closing customers while he is out scooping yards.If you are building a home service business, starting a poop scooping route, or want a real world example of scaling with systems, this episode lays out the play by play.https://doodoopatrol.com/https://www.facebook.com/DooDooPatrol/?rdid=9dGgXsvp5cULvJ1khttps://www.instagram.com/doo_doo_patrolWhat to Expect in This Episode• Why Brian walked away from corporate after 27 years and bet on himself• The launch plan he built while still working full time• How he used Facebook ads plus daily Facebook group posting to grow quickly• The follow-up process that turns leads into paying recurring customers• How GoHighLevel pipelines, automations, and AI chatbots help close deals• Upsells like deodorizing and sanitizing using Wysiwash• Customer retention tactics, including communication, reliability, and “gate selfie” proof photos• How Review Harvest helps automate Google reviews and support local rankings• Brian’s plan to hit 400 customers by this time next yearTimestamp:0:00 – Leaving a 27-year corporate career for poop scooping0:26 – Meet Brian and Doo Doo Patrol in Phoenix1:15 – Why he decided to bet on himself2:08 – Preparing to launch while still working full time2:49 – Official launch and transition period3:38 – How the business grew fast early on4:39 – Turning Facebook leads into customers5:42 – Using GoHighLevel for follow up and automation7:06 – Training AI to close leads automatically8:15 – AI results while working in the field8:56 – Monthly growth and client numbers9:49 – Selling cars vs selling poop scooping services10:49 – Common misconceptions about poop scooping11:58 – Why pet waste removal is becoming normal12:57 – Adding deodorizing and sanitizing upsells14:10 – Creating ads and content consistently16:00 – Branding trucks, uniforms, and logo17:06 – Customer experience and retention strategies18:36 – Reliability, communication, and consistency20:03 – Growth goals for the next year21:15 – Social media, SEO, and local search22:16 – Review Harvest results and Google reviews23:18 – Advice for new home service owners24:33 – Final thoughts and encouragement

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of the Built Local Podcast, Clay Lawrence sits down with Tim, the founder of Salute the Scoop, a fast-growing pet waste removal company based in Tomball, Texas. In just 10 months, Tim has grown his business to six figures, going from scooping yards part time to ranking at the top of Google in his service area.Tim shares his raw journey from retail burnout and military service to building a profitable home service business with five kids at home and no financial safety net. He breaks down exactly how he got his first customers, what caused him to plateau, and the marketing strategies that helped him scale past 100 recurring clients.This conversation dives deep into Facebook ads, yard signs, door hangers, Google reviews, and why community and humility played a massive role in Tim’s success. Clay also walks through how improving Google reviews and optimizing a business name helped Salute the Scoop jump into the top of the Map Pack.Whether you run a poop scooping business, another home service company, or you’re stuck in a job you hate, this episode delivers practical lessons, real motivation, and honest insight into what it actually takes to build a local service business from scratch.https://salutethescoop.com/https://www.facebook.com/profile.php?id=61567841231032🔥 What This Episode Covers•How Tim grew Salute the Scoop to six figures in under a year•Leaving a commission retail job with no savings•Starting part time and going all-in with only 10–15 customers•The mistakes that caused an early growth plateau•Breaking through with Facebook ads, yard signs, and door hangers•Why real photos outperform AI ads for local services•Learning marketing from other industries like pressure washing•How Google reviews compound growth and inbound calls•Ranking #2–#3 in Google Maps within months•Using Review Harvest to automate reviews and responses•Building a business with a mission to help veterans•Advice for anyone stuck in a job or business plateau⏱ Timestamps00:00 Meet Tim from Salute the Scoop01:10 Why he started a poop scooping business02:45 Starting part-time while working retail04:00 Quitting his job with only 10–15 customers05:25 Early marketing mistakes and hitting a plateau06:45 Discovering Jobber, Review Harvest, and community08:35 What finally broke the growth plateau10:20 Facebook ads lessons that actually worked12:10 Borrowing marketing ideas from other industries13:15 Growth goals and doubling the business15:00 Long-term vision to hire and help veterans17:10 Experience using Review Harvest for Google reviews18:55 Ranking higher in Google Maps21:15 Advice for business owners feeling stuck22:40 Final thoughts and wrap-up

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759Want an insurance agency that still answers the phone with a real human? In this episode of the Built Local Podcast, Clay sits down with Rob from Alan Duncan Agencies, a second-generation independent insurance agency in Titusville, Florida (Space Coast) that’s been serving the community for 37 years.Rob breaks down what it takes to stay in business for decades, how they’ve grown mostly through referrals and reputation, and why Google reviews are a major lever for modern local business growth. He also shares real numbers showing how Review Harvest helped increase impressions and pageviews while reducing overall marketing spend, plus why reviews matter for team morale and employee recognition.If you’re a local business owner looking to grow through trust, reputation, and community presence, this episode delivers real, practical insight.https://www.allenduncan.com/https://www.facebook.com/AllenDuncanAgenciesTitusville/What You’ll Learn in This Episode• How a local insurance agency has stayed profitable for 37 years• Why human-first service beats AI, call centers, and phone trees• How word-of-mouth and multi-generation referrals actually scale• Why Google reviews directly impact trust, traffic, and revenue• Real before-and-after numbers from improving online reputation• How reviews boost employee morale and team culture• When a lifestyle business should (and shouldn’t) focus on growth• Why long-term businesses play the “war of attrition,” not shortcuts⏱ Timestamps (23:48)00:00 Human-first service (no chatbots, no phone trees)00:16 Meet Rob + 37 years in business on Florida’s Space Coast00:55 What Alan Duncan insures (home, auto, business, flood, more)01:20 The origin story and how the agency started02:24 Rob’s path: military, music, medical field, then back to insurance04:35 How the agency grows after 37 years (mostly word of mouth)05:13 Why Google reviews matter now more than ever06:04 What Review Harvest does (reviews, responses, repurposing)07:03 How Rob found Review Harvest08:19 Human-first insurance service model explained11:37 Where referrals actually come from13:52 Growth plans for the next generation14:48 Review Harvest results and traffic improvements18:18 Simple daily review workflow19:19 Reviews as a morale and culture tool22:11 Long-term business advice from 37 years in operation

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of the Built Local Podcast, Clay Lawrence sits down with Glenn Ferron, franchise owner of Woofies of Space Coast, to break down how mobile pet grooming is reshaping the pet care industry — and why franchising was the right move for him.Glenn shares his transition from corporate leadership into entrepreneurship, how a franchise coach helped him align business with personal values, and why Woofies’ mobile grooming model stands out in a crowded market. The conversation dives into customer experience, community-driven marketing, mobile grooming misconceptions, and how Google reviews have played a major role in accelerating local growth.This episode is a must-watch for anyone considering franchising, entering the pet care industry, or building a local service business with long-term vision and systems.About Woofies of Space CoastWebsite: https://www.woofies.com/space-coast🔥 What This Episode Covers• Franchise vs starting from scratch• Why mobile grooming demand keeps growing• Community-based marketing and local events• Customer experience as a growth advantage• Organic Google leads and Facebook group strategy• How Woofies doubled down on reviews with Review Harvest• Long-term outlook for the pet care industry⏱ Timestamps00:00 Franchise vs starting a business00:21 Meet Glenn from Woofies02:03 What Woofies does03:17 Choosing the right franchise05:34 Mobile grooming explained07:22 Pet care demand trends09:49 First year of franchising12:31 Mobile grooming misconceptions16:32 Why customers choose mobile grooming18:26 Standing out in a competitive market23:11 How Woofies gets customers28:35 Reviews before Review Harvest30:38 Advice for new users32:21 Future of the pet care industry35:43 Final thoughts

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of the Built Local Podcast, Clay sits down with Campbell, owner of Junk Jockey and Bullseye Movers, to break down how a teen earning $8.50 an hour turned a simple Nextdoor post into a fast growing home service business.Campbell shares the real story of grinding through college weekends, going all in during COVID when demand jumped 300–400%, and bringing his dad in as a 50/50 partner to help build real systems, SOPs, and structure. They also dive into why most moving companies struggle and how Bullseye wins with upfront expectations, over communication, and owning damage immediately.You’ll also hear Campbell’s referral strategy that drives consistent leads without relying on Google Ads, plus what it’s been like using Review Harvest to rapidly grow Google reviews.About the businesses featured:Junk Jockey provides junk removal throughout the Atlanta area.Bullseye Movers offers moving services across the lower 48 states, including local and long distance moves.If you’re a home service business owner who wants to grow through better systems, referrals, and reputation, this episode is packed with practical insights you can apply immediately.https://thejunkjockey.com/https://www.bullseyemovers.com/https://www.youtube.com/@UCKTIfpz0ew9VNtEDRoHq9Zg https://www.instagram.com/thejunkjockey/In this episode, viewers will learn:•How Campbell started Junk Jockey as a teenager using Nextdoor and a rented trailer•Why COVID became the growth turning point for the business•The biggest lesson he learned about people, culture, and managing employees•How a strong referral system can outperform paid ads for local services•Why most moving companies struggle and how Bullseye Movers wins with communication and integrity•Campbell’s long term vision to build a $100M legacy company•How Review Harvest helped rapidly increase Google reviews through review reactivation⏱ Timestamps00:00 – Why Campbell questioned the college path00:31 – Intro: Junk Jockey & Bullseye Movers01:15 – Starting junk removal at 15 with Nextdoor02:17 – Why junk removal made sense04:25 – Weekend grind, college, and COVID growth06:33 – The work people never see08:51 – Marketing without ads: referrals & networking10:32 – Cash referral system that compounds12:35 – Winning partners with a “first job free” play15:00 – When it became a real business17:04 – Biggest mistakes and growing pains20:18 – Why expanding into moving worked24:25 – Why moving is so stressful (and how they fix it)29:03 – The $100M long-term vision32:27 – Review Harvest results and reputation growth35:43 – Final thoughts & wrap-up

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of the Built Local Podcast, Clay interviews Will from Vesta Foundation Solutions, a leader with 20+ years in foundation repair and waterproofing. Will has helped scale multiple home service companies from seven to eight figures, built high-performing teams, and created systems that keep businesses profitable even as they grow.Will shares his path from contractor to CEO, including the hard lessons learned while scaling, managing money, leading people, and navigating the “black hole” where most service companies fail. He also talks about Construct My Future, his nonprofit that introduces students to the trades, and his latest venture, Performance.io, which helps contractors increase output and reward top performers.Whether you're running a local home service business or scaling toward eight figures, this episode is packed with insights you won’t find anywhere else.Website: https://www.vestafoundationsolutions.com/about-us/meet-the-team.htmlFacebook: https://www.facebook.com/VestaFoundationSolutions/🔥 What This Episode Covers• Will’s story and how he entered the foundation industry • Scaling home service companies past $1M, $5M, and $10M • Leadership lessons that keep teams aligned • Why most companies fail between $3M–$5M • The marketing + sales strategy Will uses to grow consistently • “Five-mile fame” and the importance of local reputation • How Will scaled companies to $9M, $33M, and $77M+ • Using performance pay to boost productivity • How Performance.io improves retention and culture • Why Gen Z is a massive advantage to the trades • Construct My Future and building the next generation • How to build a culture that attracts great employees • Practical advice for business owners trying to grow⏱ Timestamps (Total: 55:30)00:00 – Intro 00:45 – Will’s background 01:29 – What foundation repair is 03:01 – Will’s origin story 04:20 – Scaling first business to $9M 05:47 – Growing to $77M+ in Virginia 06:36 – Launching Vesta 08:00 – Early challenges 09:50 – Leadership lessons 12:00 – Understanding financials 14:00 – Money flow in the trades 16:08 – Scaling without losing profit 18:36 – Marketing strategy 20:29 – Why local beats national 22:42 – Will’s #1 marketing channel 24:35 – Doubt during early Vesta growth 26:14 – Building culture 28:00 – Why Will loves Gen Z 30:15 – Communicating across generations 32:35 – Training young workers 34:19 – Performance pay overview 36:53 – How Performance.io works 40:37 – Key metrics for crews 43:55 – Productivity increases 47:21 – Saving money with incentives 50:09 – Other departments using performance pay 52:00 – Construct My Future 54:10 – Final advice 55:30 – Closing

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759Clearview Washing has become one of the most respected exterior cleaning companies in the country — but it didn’t start that way. In this episode of The Built Local Podcast, Clay sits down with co-owner Fred Hodge Jr. to unpack Clearview’s 20-year journey from a single missed window cleaning appointment to an Inc. 5000 company serving New Jersey’s most prestigious homes and commercial properties.Fred shares how his family built Clearview from the ground up, how they learned the trade before YouTube existed, and how they evolved into a brand known for elite service, strong culture, and smart marketing. He also breaks down their shift into commercial contracts, high-end residential work, and add-on services like holiday lighting and shrink wrapping — all while keeping a 90–95% employee return rate each year.For any home service owner who wants to scale, hire better, get off the truck, or become a real force in their local market, this episode delivers tactical, proven advice from someone who’s actually done it.About Clearview WashingWebsite: https://clearviewwashing.com/Instagram: https://www.instagram.com/clearviewwashing/The Process CEO (Coaching by Fred & Christine): https://www.theprocessceo.com/🔥 What This Episode Covers• How Clearview grew from one missed appointment into a multi-million-dollar company• What it takes to break into high-end residential and commercial cleaning• The hiring process that keeps nearly every employee returning year after year• Why LinkedIn is one of Clearview’s secret weapons• How Fred built industry relationships that unlock huge commercial bids• When and why to add services like holiday lighting or shrink wrapping• How Clearview maintains world-class culture as a family-run business• Practical actions any home service owner can take to scale faster⏱ Timestamps00:00 – Meet Fred Hodge00:20 – Clearview’s services & specialties01:00 – Shrink wrap: what it is & why it works02:14 – How Clearview started06:40 – Family roles in the business10:00 – Learning the trade without YouTube12:45 – Early SEO & local marketing15:17 – Social media strategy & LinkedIn power17:45 – Making the Inc 500019:07 – Hiring, culture, and keeping great employees23:00 – Why owners get stuck on the truck26:10 – Clearview’s multi-step hiring system29:22 – Working with a spouse in business35:25 – Upgrading content, branding, and lead gen39:37 – Commercial vs. residential breakdown45:00 – How Clearview earned commercial contracts48:05 – Adding new services strategically51:10 – Fred’s advice for home service owners

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help growing on Google: https://www.skool.com/10-minute-marketer-6759In this episode of Built Local Podcast, Clay talks with Savannah Westwood, founder of The Savvy Sitter Pet Sitting & Dog Walking in the Orlando, Florida area. With ten years in business, Savannah brings deep experience in pet care, staff training, client communication, and the major shifts in the pet industry before and after COVID.She shares how she stumbled into pet sitting, built her reputation through referrals and consistent Google reviews, and grew a professional-level team serving Winter Garden, Windermere, and Horizon West.Clay and Savannah cover the differences between hobbyist sitters and true professionals, pandemic pet trends, rising client expectations, certifications, meet-and-greets, safety protocols, and why overnights are declining in the industry.Savannah also explains how she used Review Harvest to jump from ~150 reviews to over 214, and why Google reviews remain one of the strongest growth levers for local pet care businesses.Whether you're a pet sitter, pet waste removal operator, dog walker, or local service provider, this episode offers clear insights and best practices from someone who has built a respected, in-demand brand.Website: https://thesavvysitter.org/ Facebook: https://www.facebook.com/TheSavvySitter/ Instagram: https://www.instagram.com/thesavvysitter/🔥 What This Episode Covers• How Savannah transitioned from professional organizing into pet sitting • Why the industry moved from hobbyist gigs to professional standards • Pandemic pets & shifting client expectations • Meet-and-greets, safety checks, and behavior assessments • Certifications: PSI, NAPPS, CPR, and industry training • How customers find pet sitters (WOM, Facebook, Google) • Why overnight sitting is declining • Scaling to a staff of 8 • Review Harvest results: 150 → 214+ reviews • Why Google reviews matter • Advice for new pet sitters • Building a business on reliability & repeat clients⏱ Shortened Timestamps00:00 – Intro to Savannah 00:21 – Business overview & 10-year anniversary 01:06 – Services & locations 01:35 – Origin story 02:29 – From organizing to pet sitting 02:49 – Early growth & referrals 03:03 – Why reviews = digital word-of-mouth 03:40 – When pet sitting became a professional industry 04:04 – Pre- & post-COVID shifts 05:03 – Pandemic pets 06:03 – Certifications 07:23 – Premium pet wellness trends 08:23 – How customers find Savannah 09:43 – Meet-and-greet process 11:11 – Safety & behavior checks 12:44 – What pros notice vs hobbyists 13:07 – Behavioral issues 14:49 – Health & safety signs 15:26 – Timeline of growth 16:57 – Contractors vs employees 17:12 – Sitting vs walking demand 18:51 – How the industry is changing 19:53 – Overnight care challenges 21:01 – Why Savannah reduced overnights 22:09 – Getting reviews pre-Review Harvest 23:11 – Hitting 200 reviews quickly 24:06 – Why reviews matter 25:11 – Favorite part of Review Harvest 26:16 – Advice for new sitters 27:07 – Certifications & credibility 28:03 – Closing thoughts

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of The Built Local Podcast, Clay sits down with Adam Ziegelman, the owner of Maid Brigade in San Diego County, CA, and a Review Harvest customer. Adam brings a unique background, transitioning from decades of digital marketing in global consumer brands into running a fast-growing, people-first local cleaning company.Adam shares how Maid Brigade stands out in the residential cleaning space through safety-focused processes, deep employee care, and a culture built on gratitude. He also breaks down the realities of hiring, training, customer service, cleaning operations, and the mindset required to grow a successful home service business.Clay and Adam dive into marketing strategy, including how Adam relearned Google Ads after 20 years, how local marketing has faster cause-and-effect cycles, and why online reviews became one of his most important competitive levers. Adam also explains how Review Harvest helped him jump from a handful of monthly reviews to more than 40 in his first month on the platform—dramatically increasing visibility and customer trust.Whether you run a cleaning company, pressure washing business, or any home service operation, this episode is packed with practical insight into hiring, retention, marketing, customer experience, and local business leadership.About Maid Brigade (San Diego County, CA)Website: https://www.maidbrigade.com/ca/san-diego-county/Facebook: https://www.facebook.com/SanDiegoCountyMaidBrigade/Instagram: https://www.instagram.com/maidbrigadesd?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==🔥 What This Episode Covers• Adam’s transition from global marketing to local entrepreneurship• Why Maid Brigade’s culture creates long-term loyalty• How safety drives both customer happiness and employee retention• The hardest parts of growing a cleaning company from scratch• Relearning modern digital marketing (PPC, local ads, strategy)• Adam’s approach to hiring and keeping great employees• Small touches that create unforgettable customer experiences• How they handled reviews before Review Harvest• How Review Harvest boosted their review volume and consistency• Adam’s advice for new or struggling home service owners⏱ Timestamps00:01 – Intro + Meet Adam from Maid Brigade00:20 – How Adam entered the cleaning industry01:46 – Maid Brigade’s culture & long-term employee retention03:29 – The “heart” behind the brand05:14 – Applying marketing experience to a local business07:12 – Local vs national marketing differences08:06 – Hardest challenges growing a cleaning company10:46 – Relearning modern marketing & PPC12:11 – Customer experience & small “wow” moments13:57 – Keeping employees safe, respected, and loyal17:21 – How they collected reviews before Review Harvest18:41 – What changed after using Review Harvest20:04 – Adam’s advice to home service business owners20:43 – Closing

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of The Local Podcast, Clay interviews Chris Frantz, the founder of Roover Scoopers, a fast-growing pet waste removal company serving the Portland metro area. With over 20 years in the tech world, Chris shares how he transitioned from corporate life and a stressful junk-hauling business into the booming poop-scooping industry—and how he built a scalable, system-driven operation from scratch.Chris breaks down the realities of running a profitable pet waste removal business, including route planning, advertising, sweep-and-go automations, customer retention, building trust, and managing seasonal fluctuations. Clay also dives into how Google reviews and consistent online reputation management can accelerate growth for local service businesses.Whether you're an aspiring scooper, an active operator, or a local business owner searching for marketing clarity, this episode is packed with insights, mindset shifts, and practical business strategy.About Roover ScoopersWebsite: https://roverscoopers.com/Facebook: https://www.facebook.com/profile.php?id=61567136984335Instagram: https://www.instagram.com/rover.scoopers/Youtube: https://www.youtube.com/@RoverScoopers/shorts🔥 What This Episode Covers• Chris’s journey from tech to service entrepreneurship• Why poop scooping is more scalable and less stressful than junk hauling• How he launched his business on January 1st and hit 100+ clients• Seasonal trends and the realities of the “spring rush”• Route building across a major metro and how density compounds• Ad strategy: Facebook, YouTube, omnipresent campaigns, and creative refreshes• Sweep & Go + HighLevel workflow for automations• Customer psychology, common misconceptions, and the REAL value of waste removal• Handling negativity online and responding with kindness• How reviews impact rankings and conversions• Fear of scaling and how to invest confidently in growth• What newcomers need to know before starting a scooper business• Building toward 300 clients and scaling beyond• Clay’s breakdown of how Review Harvest accelerates local business success⏱ Timestamps00:00 – Meet Chris Frantz from River Scapes00:20 – Chris’s background & transition from tech00:51 – Discovering the poop-scooping industry02:10 – Scooping vs. junk hauling03:39 – Starting the business & early systems04:05 – First jobs and the “spring rush”05:18 – Client growth and marketing strategies06:57 – Portland market breakdown07:08 – Route planning & density08:43 – Challenges of scaling09:12 – Advertising strategy & ad spend10:06 – Using Sweep & Go + HighLevel12:15 – Learning ads & running YouTube/Facebook campaigns13:03 – Why video ads convert better16:35 – Seasonal performance shifts17:19 – Common misconceptions about scooping18:48 – Customer value stories20:01 – Chris’s most meaningful client experience21:17 – Review Harvest’s impact on growth22:42 – Customer service, kindness & community25:06 – Seasonal challenges & scaling fears26:33 – Preparing for growth & hiring27:23 – Review Harvest dashboard insights28:42 – Why Google reviews matter30:00 – Future goals & scaling to 300 clients31:49 – Advice for new scoopers32:48 – Reinvesting for consistent growth34:19 – Final thoughts

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of the Built Local Podcast, host Clay Lawrence from Review Harvest sits down with Robin Cabrini, the owner of Savory Girl Idaho, one of the Treasure Valley’s most sought-after grazing table and charcuterie catering companies.Robin shares the story behind Savoury Girl Idaho’s rapid rise, how she transitioned from entertaining friends to running a full-scale catering company, and how she built her own commercial kitchen that now supports other local chefs and bakers. She explains what makes her grazing tables unique—from European-sourced meats and handcrafted desserts to specialty melons and warm food options that elevate the entire experience.Viewers will learn how Robin grew her business organically through community, quality, and word-of-mouth… and how partnering with Review Harvest helped her triple her Google reviews and improve her online presence.This episode is perfect for anyone interested in local business growth, catering, charcuterie, and the behind-the-scenes work of building a thriving service business in the Treasure Valley.🔥 What This Episode Covers• The key differences between a charcuterie board and a full grazing table• How Savoury Girl Idaho scaled into a licensed commercial kitchen• Why high-quality ingredients and presentation matter• How Robin built a loyal customer base without relying on ads• The importance of Google reviews for local businesses• Advice for business owners looking to grow through delegation and community🧀 About Savoury Girl Idaho• Savoury Girl Idaho offers:• Luxury grazing tables• Custom charcuterie boards• Handcrafted desserts• Warm catering options• Commissary kitchen rental for local chefs and bakersServing Boise, Meridian, Eagle, Kuna, and the greater Treasure Valley.Website: https://savorygirlidaho.com/Facebook: https://www.facebook.com/profile.php?id=100094691315542&mibextid=LQQJ4dInstagram: https://www.instagram.com/savorygirlidaho?igsh=ZTJuZXZ4Z3hla2M1&utm_source=qr🕒 Timestamps:00:00 – Episode introduction00:14 – Guest introduction: Robin from Savoury Girl Idaho00:22 – What Savoury Girl Idaho does01:00 – Grazing tables vs. charcuterie boards02:15 – Unique melons, ingredients & European influence03:30 – Presentation and guest reactions04:35 – How Robin started catering06:30 – Moving into and financing her own commercial kitchen08:00 – Renting kitchen space to local chefs09:00 – Observing guests to refine menus11:20 – Adjusting offerings based on what people actually eat13:00 – Cheese selection & mozzarella chat14:00 – Building a strong local network in the Treasure Valley15:00 – Growing organically without ads18:00 – Word-of-mouth & quality-driven growth19:00 – The value of Google reviews22:45 – How Review Harvest helped triple her reviews27:30 – Advice for struggling local business owners28:11 – Closing thoughts & where to connect with Robin

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759📈 Built Local Podcast | How Angela Grew Martini Pet Services to 200+ Google Reviews (Without the Stress) | Review HarvestIn today’s episode of the Built Local Podcast, Clay Lawrence sits down with Angela from Martini Pet Services, one of the longest-running pet waste removal business owners in the country — nearly nine years in business and recently passing 200+ Google reviews using Review Harvest.Angela shares her journey from working 12-hour warehouse shifts to building a calm, steady, sustainable pet waste removal business that supports her lifestyle without overwhelm. Unlike the “grow at all costs” mindset many new entrepreneurs fall into, Angela proves you can build a thriving, profitable service business your way.Whether you're a poop scooper, home service business owner, or someone considering starting your own local service company… this episode is PACKED with relatable stories and wisdom.⭐ What You’ll Learn in This Episode• How Angela started Martini Pet Services nearly a decade ago• Why the pet waste removal industry exploded & what that means for local businesses• The biggest mistakes she made early on (including forgetting to invoice clients!)• How she maintains low turnover and a strong connection with customers• What slow, steady, sustainable growth actually looks like• Why she finally decided to hire and how she leads her team differently• How she jumped from 34 Google reviews in 9 years to 200+ reviews in months• Why a few negative reviews can help your business• Her #1 piece of advice for new pet waste removal companies🐾 About Martini Pet ServicesServing Scranton, Pennsylvania, Angela and her team provide trusted, reliable pet waste removal with genuine care. Their steady growth and 200+ Google reviews speak for themselves!https://www.martinipetservices.com/https://www.facebook.com/martinipetservices⏱️ Episode Timestamps00:01 — Welcome & intro to Angela from Martini Pet Services00:26 — How Angela got started in poop scooping01:25 — Discovering the industry before it was widely known02:24 — Watching the poop scooping industry grow03:32 — Getting her very first customers (Facebook, magnets, early marketing)04:38 — Slow, steady growth over 9 years05:33 — How many customers she’s served total06:23 — Where her customers come from today (word of mouth, Google, referrals)07:39 — Her biggest early mistake: forgetting to invoice09:20 — Why she left her warehouse job & wanted more freedom10:34 — Growing a business without the stress & pressure11:05 — Hiring team members after 6 years solo12:26 — Running a business without the “gray cloud” pressure14:34 — From 34 reviews in 9 years to 200+ reviews with Review Harvest16:30 — Handling negative reviews the right way17:52 — Her best advice for new home service business owners18:41 — Closing thoughts & goodbye

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local💦 From Desk Job to Thriving Power Washing Business | HPWS Services of Flint, TX | Built Local PodcastIn this episode of the Built Local Podcast, Clay Lawrence sits down with Haley and Matt Mizzles, owners of HPWS Services out of Flint, Texas — a husband-and-wife team who turned a simple pressure washer into a full-scale commercial and residential property maintenance company.Matt shares how he left his desk job designing blueprints to start a side hustle that grew into a thriving business. Together, he and Haley discuss building their company from scratch, balancing marriage and business, landing six-figure commercial contracts, and earning over 130 Google reviews with the help of Review Harvest.Whether you’re a pressure washing business owner, home service entrepreneur, or just looking for inspiration to finally go all in on your dream, this episode will motivate and equip you to take the next step.🌐 Visit HPWS Services: https://www.hpwsservices.com/Facebook: https://www.facebook.com/HPWSServices/🔑 What You’ll Learn✅ How HPWS grew from a one-man side hustle to a full-time family business✅ The strategy Matt used to land $100K+ commercial contracts✅ How to get past gatekeepers and win steady property maintenance clients✅ Why building customer relationships beats sales tactics every time✅ How slow, debt-free growth builds lasting success✅ The power of patience, persistence, and faith in business⏱️ Timestamps00:00 – Intro & welcome00:20 – Meet Haley & Matt from HPWS Services (Flint, TX)01:00 – From desk job to pressure washing02:10 – Going full-time after landing a resort contract03:10 – Working together as a married couple04:45 – How they balance admin and operations05:40 – Breaking into commercial contracts07:00 – How Matt landed $100K jobs through research & cold calls08:45 – Writing short emails that win bids10:00 – Why they stopped door-knocking & use digital marketing11:20 – Transitioning from side hustle to full-time business13:00 – Growing slowly and staying debt-free14:40 – Lessons from early challenges & inefficiency16:00 – Knowing your numbers and managing insurance17:10 – Creating five-star customer experiences18:40 – Building relationships that drive reviews20:00 – Growing their Christmas light division21:30 – Working with Review Harvest & doubling reviews23:00 – The power of communication & personal service24:15 – Advice for new home-service business owners25:40 – Closing thoughts & where to find HPWS Services

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local💦 From Small Garage to $10 Million Pool Company | Built Local Podcast w/ Josh Figueroa (Central Washington Pool & Spa)In this episode of the Built Local Podcast, Clay Lawrence (Founder of Review Harvest) sits down with Josh Figueroa, owner of Central Washington Pool & Spa — a full-service pool and spa company that’s done over $10 million in revenue in just six years.Josh shares how he went from working in a small local pool company to launching his own business out of a one-car garage — now with 19 employees, two storefronts, and hundreds of happy customers across Washington.🔗 Connect with Central Washington Pool & SpaWebsite: https://www.cwpoolspa.com/Facebook: https://www.facebook.com/cwpoolnspa/We talk about entrepreneurship, growth, customer experience, and how Review Harvest helped Josh skyrocket from 60 to over 130 Google reviews in just a few months.💡 What You’ll Learn:•How Josh grew from a garage startup to a $10M pool company•The marketing tactics that actually work for pool services•Handling competition and staying focused on your lane•Managing seasonality and growing during the off-season•The power of Google reviews and automation with Review Harvest•Why perseverance and fast decision-making fuel growth⏱ Timestamps (21 min video)00:00 – Welcome back to Built Local Podcast00:30 – Meet Josh from Central Washington Pool & Spa01:00 – How Josh got started in the pool industry02:00 – Why the pool business can be tough in small towns03:00 – Competition and culture in the pool industry04:00 – Full-service overview: maintenance, automation, hot tubs, restorations05:00 – Why maintenance is their “bread and butter”06:00 – Early marketing — postcards, door knocking, and mistakes08:00 – What didn’t work: postcard offers that flopped08:40 – Dealing with seasonal slowdowns and staying profitable10:00 – Growing from 2 founders to 19 employees11:00 – Breaking $10 million in total revenue12:30 – COVID’s surprising impact on the pool industry13:30 – Opening a second location in a vacation rental market15:00 – The next goals: e-commerce, software, and expansion16:10 – How Review Harvest helped triple their reviews17:30 – Josh’s favorite part about using Review Harvest18:40 – Advice for business owners on the fence about Review Harvest19:30 – Josh’s advice to entrepreneurs: “Be relentless and decisive”20:30 – Closing thoughts and where to find Josh

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local🔗 Connect with Old Glory Washing SolutionsWebsite: oldglorywashing.comFacebook: https://www.facebook.com/oldgloryepoxy716/Instagram: https://www.instagram.com/oldglorywashingsolutions🎥 Built Local Podcast — Dean Jackson: How He Built a Million-Dollar Pressure Washing Business in FloridaIn this episode of the Built Local Podcast, Clay Lawrence (Founder of Review Harvest) sits down with Dean Jackson, owner of Old Glory Washing Solutions in Panama City Beach, Florida.Dean shares how he went from the car industry to launching a 7-figure power washing and coatings company serving the entire Gulf Coast. He opens up about faith, leadership, customer service, answering the phone, and building a brand that locals trust.💡 What You’ll Learn:👉How Dean grew from $0 to nearly $1 million in revenue in 2 years👉Why answering your phone beats every marketing hack👉Turning pressure washing into a people-first business👉How customer reviews drive real growth through Review Harvest👉Why leading from the front creates unstoppable company culture👉Game Changers — his mission to help the next generation learn the trades⏱ Timestamps:00:00 – Welcome back to Built Local Podcast00:30 – Meet Dean Jackson & Old Glory Washing Solutions01:10 – From car business to pressure washing success02:20 – Starting from scratch & serving Panama City Beach03:40 – Adding paver sealing and garage coatings05:00 – Answering the phone = biggest business hack07:15 – From $0 to $189K first year → $1M goal09:15 – Building a brand people trust11:00 – Customer service and review growth13:00 – Company culture & leading from the front16:00 – Faith, family & competitive drive18:30 – How Review Harvest boosted Old Glory to 260+ reviews21:00 – Introducing Game Changers initiative25:00 – Advice to new home-service business owners29:30 – Final thoughts and closing

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local💬 About Scoop and GoScoop and Go is Vancouver’s trusted pet waste removal service — offering reliable, affordable, and friendly weekly cleanups. Known for their bright wrapped trucks and five-star service, Kevin and his team help homeowners enjoy cleaner yards and happier pets.🔗 Connect with Scoop and GoWebsite: https://scoop-n-go.com/Facebook: https://www.facebook.com/ScoopNGo.PDXInstagram: https://www.instagram.com/scoopngo.pdx/From Fired Realtor to Pooper Scooper Pro | Kevin Davis of Scoop and Go | Built Local PodcastWhat happens when you get fired from your job… and start scooping dog poop instead?Meet Kevin Davis, owner of Scoop and Go in Vancouver, Washington — who turned a setback into a six-figure service business in just one year.In this episode, Kevin shares how getting fired from real estate led him to launch a pooper scooper business after watching a YouTube video — and how he grew from zero to over 200 customers and 100 Google reviews in 12 months.We talk about Facebook ads that actually work, free-first-cleanup offers that convert, and how Review Harvest helped him dominate Google search in his area. If you run a home service business, this one’s packed with takeaways you can apply today.🧠 What You’ll Learn:👉How Kevin started a pooper scooper business from scratch👉The Facebook ad strategy that got him a customer a day👉How he uses free cleanups to win long-term clients👉The exact follow-up system that turns leads into paying customers👉Why reviews and branding make all the difference in local business🕒 Timestamps00:00 Intro – Meet Kevin Davis of Scoop and Go00:40 From Real Estate to Pooper Scooping01:15 Getting Fired & Finding a New Direction02:10 Starting the Business – Getting a License & First Yard03:10 First Customer – Free Cleanup Offer04:15 Facebook Ads & Marketing Background06:00 How Facebook Ads Have Changed Since 201307:15 Kevin’s Current Ad Setup – One Campaign, Multiple Ads08:20 Geo-Targeting & Creative Testing09:40 Why Video Ads Work Best for Local Businesses11:00 What to Say in a Video Ad (Simple Script)12:25 Growth – From 10 to 200 Customers in 8 Months14:35 Lead Forms + Messenger = More Bookings15:10 Follow-Up System That Converts Leads16:20 Communicating on Every Channel (Text, Email, Messenger)17:10 The Plan to Reach 500 Customers18:00 Why Facebook Ads Still Win Over Mailers18:45 Getting Started with Review Harvest19:35 How Reviews Changed His Business20:30 Building a Brand – Vehicle Wraps & Trust21:45 Crazy Stories from the Field22:55 Final Thoughts & How to Reach Kevin

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local🚀 How He Turned $100 into $225K: Jay Burnham of Mr. Big Stuff Moving | Built Local PodcastIn this episode of the Built Local Podcast, we sit down with Jay Burnham, founder of Mr. Big Stuff Moving & Labor and creator of the Seven Figure Moving Academy, who turned just $100 into a $225,000 business in one year!Jay shares exactly how he did it — from getting his first customers through Thumbtack, optimizing his Google Business Profile, and using AI & ChatGPT to scale his moving company. If you’re a moving business owner, home service entrepreneur, or anyone trying to grow your local business, this conversation is packed with actionable tactics.🎯 What You’ll Learn:✅Why answering the phone can make or break your business✅Jay’s system for getting 50+ five-star Google reviews fast✅How AI & ChatGPT can automate marketing and branding✅Why most service businesses fail (Scarcity Mindset vs Creativity & Action)✅The simple flyer strategy that can generate $30,000 in 30 days🔗 Connect with Jay Burnham:Website: https://MrBigStuff.comYouTube: Seven Figure Moving AcademyFacebook Group: Seven Figure Moving Group#movingcompany #localbusiness #BuiltLocalPodcast #smallbusinessgrowth #movingbusiness #entrepreneurship #GoogleReviews #AItools #Thumbtack #SEO #marketing #MrBigStuffMoving #JayBurnham #SevenFigureMovingAcademy⏱ Timestamps:00:00 Intro – Scarcity Mindset vs Creativity00:33 Welcome Jay Burnham from Mr. Big Stuff Moving00:56 Jay’s Story & Starting a Moving Business from $10002:24 How He Got Started in the Moving Industry03:18 Learning SEO & Dominating Two Men and a Truck05:35 How YouTube and Video Reviews Changed His Business07:28 The Power of AI in Modern Marketing08:12 Starting Mr. Big Stuff Moving in 202409:23 Getting First Customers on Thumbtack11:45 Why Answering the Phone Matters12:22 Hiring Help to Answer Calls & Look Professional13:32 Getting Leads Organically Through Google Business Profile17:01 Focusing on Google Reviews and Cards for Referrals20:16 First Year Revenue Growth Journey22:01 How to Build a Business Fast from Scratch22:06 Scarcity Mindset vs Creativity (again)25:15 The $30,000 in 30 Days Flyer Strategy26:41 Overcoming Fear and Rejection in Sales28:35 Building Relationships with Real Estate Agents29:37 Final Advice & How to Find Jay Burnham Online

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local🧠 About Miracle Pain ReliefMiracle Pain Relief in Cocoa Beach, Florida, specializes in myofascial therapy and holistic healing to help clients restore movement and relieve chronic pain. Led by Forrest Hoekstra, LMT and Certified Holistic Health Practitioner, the clinic helps patients from across the country find freedom from pain.Website: https://www.miraclepainrelief.org/Facebook: https://www.facebook.com/p/Miracle-Pain-Relief-61556261122217/From Pain to Purpose | How Miracle Pain Relief Built a Thriving Practice in Cocoa Beach | Built Local PodcastWhat happens when pain becomes your calling?In this episode of the Built Local Podcast, Clay Lawrence, founder of Review Harvest, sits down with Forrest Hoekstra, owner of Miracle Pain Relief in Cocoa Beach, Florida. Forrest shares how his own journey through injury led him to discover myofascial therapy, build a practice that changes lives, and grow his business through trust, listening, and a powerful online presence.You’ll hear how he went from 69 Google reviews to 100 in a week with Review Harvest, the miracles happening in his clinic every day, and why genuine care still outperforms any AI or ad campaign.If you’re a local business owner—or anyone chasing purpose through service—this story will inspire you.⏱️ Timestamps (Video Length ≈ 22:00)0:00 Intro – Live from the Space Coast0:45 Forrest’s journey from pain to purpose2:00 Discovering myofascial therapy & natural health3:40 Leaving the family business to pursue healing4:30 Moving to Florida & starting from scratch5:40 Growing Miracle Pain Relief with Google Reviews6:50 Building trust by truly listening to clients8:00 What is myofascial release therapy?9:10 How Forrest’s clients find lasting pain relief10:30 Turning off ads after reviews took off11:10 Getting 50 reviews in a week with Review Harvest12:00 The impact of authentic messaging and follow-up13:00 Client success stories & life-changing results14:30 People traveling from across the country for help16:00 How sales skills from the family business translated17:30 Why human connection beats AI in business18:50 Advice for entrepreneurs who feel stuck20:00 Tenacity, faith & keeping the mission alive21:15 Where to connect with Forrest & closing thoughts💡 You’ll Learn✅ How Forrest turned personal pain into purpose✅ How listening and trust drive client retention✅ How to grow your business with Google reviews✅ Why authentic connection still beats automation✅ How faith and consistency lead to lasting success

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local💦 About Sky Rise Pressure WashingSky Rise Pressure Washing is a family-owned exterior cleaning company serving homes and businesses across North Carolina. Founded by Patrick and Cam, Sky Rise is built on integrity, faith, and a promise to deliver 5-star results — every time.Website: skyrisepressurewashing.comInstagram: @skyrisepressurewashingFamily, Faith & Five-Stars: How a Father-Son Pressure Washing Business Skyrocketed Reviews | Built Local PodcastWhat happens when a father and son take a leap of faith to build a pressure washing business from scratch?In this episode of the Built Local Podcast, Clay Lawrence sits down with Patrick and Cam, founders of Sky Rise Pressure Washing, recorded live at The Huge Convention in Nashville, Tennessee.Patrick and Cam share how they built one of North Carolina’s most trusted pressure washing companies through consistency, communication, and faith. They reveal how they grew their Google reviews from 60 to nearly 80 in just 4 days using Review Harvest, and why family values and customer care are still the best marketing strategy there is.If you’re a home service business owner looking for inspiration, practical growth tips, or just a reminder that integrity still wins — this episode’s for you.⏱️ Timestamps0:00 Intro – Live from The Huge Convention in Nashville0:40 Meet Patrick & Cam from Sky Rise Pressure Washing1:30 How Sky Rise got started as a father-son business3:10 Early struggles and learning to communicate as partners5:00 Building trust through faith and consistency6:30 Lessons learned from mistakes and missed opportunities8:00 Why relationships are the key to local business growth9:15 The first big wins and what kept them going10:45 Turning slow seasons into preparation seasons12:10 The importance of staying grateful during the grind13:45 How they discovered Review Harvest14:30 Growing from 60 to 80 Google reviews in just 4 days16:00 How reviews build credibility and drive sales18:00 The truth about marketing in home services19:40 Patrick’s “we won’t stop until we earn the 5-star” philosophy21:00 Cam’s perspective – learning the business side early23:00 Balancing family, business, and faith25:15 Networking and connections from The Huge Convention27:00 What makes Sky Rise different from competitors29:00 Advice for new business owners starting out31:00 Keeping your word and doing what you say you’ll do33:00 Final thoughts – trust God, serve people, stay consistent34:20 Outro & closing

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local💩 From Fired to 100+ Clients in 7 Months | Scooper Troopers Success Story | Built Local PodcastIn this episode of the Built Local Podcast, Clay Lawrence (Review Harvest) talks with Chris Bangel, founder of Scooper Troopers out of Buffalo, New York — a pet waste removal business that went from zero to 100 recurring clients in less than a year.After being let go from his sales job, Chris turned that setback into motivation — starting Scooper Troopers with less than $100 and a van. Within months, a viral Facebook post changed everything.He shares how he handled rapid growth, built customer loyalty, automated his marketing, and scaled without losing his personal touch. From getting bitten by dogs to building a thriving local brand, this episode is packed with real lessons from the trenches of small business ownership.🐾 About Scooper TroopersScooper Troopers provides professional pet waste removal for homes and businesses across Buffalo, New York. With 100+ recurring customers and growing, Chris has built a brand known for reliability, automation, and exceptional service.👉 Visit Scooper Troopers: https://scooptroop365.com/👉 Follow on Facebook: https://www.facebook.com/p/Scooper-Troopers-61571969578402/💡 What You’ll Learn•How Chris started Scooper Troopers with almost no money•The Facebook post that made his business go viral•Why consistency beats luck in home services•How he uses automations & Review Harvest to grow fast•The truth about working through tough customers (and tougher dogs 🐕)•Chris’s secret to keeping clients loyal for life⏱️ Timestamps (Approx. 21 Minutes)00:00 – Welcome to Built Local Podcast with Clay Lawrence00:30 – Meet Chris from Scooper Troopers NY01:00 – Why start a pooper scooper business?02:00 – Getting first customers: Facebook groups & door knocking03:30 – Growing to 100+ clients in less than a year05:00 – Leaving his sales job & going full-time06:00 – The viral Facebook post that changed everything07:30 – Scaling fast and hiring help08:30 – Building trust with small gestures10:00 – Using Podium to automate follow-ups11:00 – Dog attack story and client safety14:00 – Crazy customer stories and lessons17:00 – Growing from 20 to 60+ Google reviews with Review Harvest19:00 – Advice for new business owners: “Give it a year”20:30 – Doubling growth and plans for next year

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local🚀 From High School Hustle to $5M Junk Removal Empire | Built Local Podcast w/ Logan Sullivan (Junk Punks)In this episode of the Built Local Podcast, host Clay Lawrence (founder of Review Harvest) sits down with Logan Sullivan, founder of Junk Punks Removal Service — a 21-year-old entrepreneur running a $5 million-a-year junk removal business across multiple cities.Logan shares how he started Junk Punks while still in high school, scaled it to three locations, and became the #1-ranked junk removal company on Google — even surpassing 1-800-GOT-JUNK in reviews thanks to Review Harvest’s AI-powered review system.Website: https://www.junkpunks.com/You’ll learn about pricing strategies, employee culture, sales training, and the mindset that fuels Logan’s explosive growth.💡 What You’ll Learn:•How Logan built Junk Punks from a one-truck side hustle to a multi-million-dollar brand•Why customer reviews are the ultimate growth multiplier•How to price jobs profitably (and avoid being the “cheap guy”)•Daily sales training routines that keep the team sharp•Leadership lessons from building a culture of accountability and growth•The power of social media and YouTube in scaling a local business⏱ Timestamps00:00 – Welcome back to the Built Local Podcast00:35 – Who is Logan Sullivan and how Junk Punks began02:00 – From leasing agent to junk removal entrepreneur04:15 – Passing 1-800-GOT-JUNK in Google reviews using Review Harvest05:10 – Generating $5M in annual revenue before age 2106:30 – Finding your business niche by solving real problems08:00 – Cold emailing realtors to book early jobs09:30 – The importance of volume and persistence in outreach10:30 – Deciding not to go to college and going all-in on business12:00 – Setting big goals and proving doubters wrong14:00 – Building discipline and a high-performance team17:00 – Breaking down the math to earn $100K/year in junk removal19:00 – How to get consistent jobs through Google Ads21:00 – Pricing correctly and scaling beyond one truck23:00 – Raising your average job size through value and confidence25:00 – The power of rapport and identifying customer pain points27:00 – In-person quoting vs. phone quoting — why in-person wins30:00 – Daily live sales training: Junk Punks’ 30-point scenario system32:00 – Commission incentives and rewarding performance34:00 – Misconceptions about the junk removal industry38:00 – Managing employees, logistics, and leadership41:00 – Using YouTube and TikTok to build the Junk Punks brand44:30 – Competing with industry giants and building a franchise model46:00 – How to build a workplace employees love49:00 – Setting goals with your team and creating shared vision51:00 – Why high-performing people crave big missions52:00 – Review Harvest success story: 127 reviews to over 2,000+53:45 – Closing thoughts and where to follow Junk Punks

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local🐾 About Scoop It DudeScoop It Dude is a locally owned pet waste removal company based in Tulsa, Oklahoma. Founded by David Treadwell, the business serves hundreds of homes and is known for its reliable service and genuine local touch.Website: https://www.scoop-it-dude.com/From Pharmacy Tech to Pooper Scooper: How David Built Scoop It Dude in Tulsa, OK | Built Local PodcastMeet David Treadwell, founder of Scoop It Dude, a growing poop scooping business in Tulsa, Oklahoma serving over 130 recurring customers — and counting.In this episode, Clay Lawrence (Review Harvest) sits down with David to talk about what it’s really like building a local business from scratch, finding traction in Facebook groups, and going all-in on yourself when the safe route doesn’t work out.David shares how he turned one lucky Facebook post into a full-time business, scaled with referrals, and used Review Harvest to grow from 50 to over 100 Google reviews — helping his brand stand out in a crowded market.If you’re starting any home service business, this episode is packed with motivation, marketing tips, and real-world lessons from the grind.⏱️ Timestamps0:00 Leaving the 9-5 to go all-in0:30 Meet David from Scoop It Dude (Tulsa, OK)1:00 How he got started in the poop scooping industry2:30 Going all-in after his first business failed4:40 The Facebook post that changed everything5:00 How hustle beats “perfect strategy” early on6:30 Getting from 5 customers to 1307:00 Biggest mistake: relying too much on organic growth8:30 How he stands out from new competitors9:30 Why people buy from people — not logos10:15 Using family and personal connection in ads10:48 Craziest poop scooping story (dog through a window!)12:45 How Review Harvest helped grow from 50 → 100+ reviews14:00 Favorite feature and biggest benefit of Review Harvest15:00 How he preps for seasonal rushes (Fall & Spring)16:30 Door-to-door marketing and route optimization17:30 Retention and repeat customers18:00 Growth goals for next year19:20 “There’s money in poop” — mindset and motivation20:30 Advice for new scoopers & home service owners21:20 Closing thoughts

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local🐾 About Scoop BrothersScoop Brothers is a family-owned pet waste removal company based in Charlotte, North Carolina. Founded in 2018 by Daniel and his brother, the company now operates across multiple states through franchising, with hundreds of satisfied recurring customers.👉 Learn more: https://scoopbrothers.biz/From Shovels to Franchises: How Scoop Brothers Built a Multi-State Pooper Scooper Empire | Built Local PodcastWhen most people think of starting a business, picking up dog poop isn’t the first thing that comes to mind. But for Daniel Sturgis, founder of Scoop Brothers, it was the opportunity of a lifetime.In this episode, Clay Lawrence (Review Harvest) sits down with Daniel to unpack how a low-overhead side hustle turned into one of the fastest-growing pet waste removal franchises in the U.S. — with 700 + recurring customers and expansion into Kansas City.Daniel shares his early mistakes, lessons on hiring, scaling through referrals, and how using Review Harvest helped grow from 100 → 400 + Google reviews, fueling nonstop customer growth.If you run a pooper scooper business or any home service company, this is pure gold on systems, retention, and franchising.⏱️ Timestamps0:00 Intro – Meet Daniel from Scoop Brothers1:00 Why Poop Scooping? How It All Started2:00 Naming the Company and Early Days3:00 Getting First Customers (Clip-art flyers + Facebook Groups)4:00 Hitting 100 Recurring Customers5:00 Social Media vs Reality in the Poop Scooping Industry6:00 Breaking Through Growth Plateaus7:00 Referral Programs that Actually Work8:00 Why Discount Specials Don’t Convert9:00 Add-On Services to Boost Revenue10:00 Customer Retention and Quality Control13:00 Biggest Mistake – Hiring Too Early15:00 When to Step Out of Daily Operations17:00 Lifestyle Balance & Mindset18:00 Why He Decided to Franchise20:00 Growing Google Reviews with Review Harvest22:00 How Reviews Turn into Revenue24:00 Advice for New Poop Scoopers25:00 Finding “The Sauce” for Success

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/localAbout Speedy ScoopsSpeedy Scoops is a family-owned pet waste removal company in Indianapolis, Indiana. From humble beginnings to a fleet of trucks, Cathy and her husband have built one of the fastest-growing scoop services in the Midwest.👉 Learn more: https://www.speedyscoops.com/From 7-Year-Old Side Hustle to 300+ Customers | Built Local Podcast with Speedy ScoopsWhat would you do if your 7-year-old started a business in your neighborhood? That’s exactly how Speedy Scoops, a pet waste removal company in Indianapolis, got its start.In this episode of the Built Local Podcast, Clay Lawrence sits down with Cathy from Speedy Scoops to uncover how her son’s idea for some extra Lego money turned into a thriving family business with trucks, staff, and 300+ loyal customers.But it hasn’t been easy. Cathy shares how Indiana laws forced her son out of the business, how they battled losing all their Google reviews overnight, and how partnering with Review Harvest helped them bounce back stronger than ever.If you’re in the pet waste removal industry, home services, or just love inspiring business stories, this episode is packed with lessons on resilience, marketing, route density, and scaling.⏱️ Timestamps0:00 Intro – Meet Cathy from Speedy Scoops1:00 How a 7-year-old started a poop scooping business4:20 When the state shut them down7:00 Turning a side hustle into a legit business10:00 Balancing family life and growth13:00 First CRM, automation, and scaling lessons18:00 The day they lost ALL Google reviews21:30 How Review Harvest helped rebuild credibility25:00 Funny poop scooping stories (yep, naked neighbor alert!)27:00 Goals for growth – 500+ customers in 202530:00 Marketing, Facebook ads, and route density34:00 Free first scoop offer & lessons learned37:00 Why Cathy almost quit… and why she didn’t40:00 Her favorite part about Review Harvest

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/localAbout ResponsiBidResponsiBid helps home service companies quote faster, follow up flawlessly, and schedule smartly. From instant online proposals to automated follow-up sequences, ResponsiBid is the selling tool that bolts onto your CRM and helps you close more jobs at higher prices with less effort.👉 Learn more: responsibid.comFrom Window Cleaning to Game-Changing Software | Built Local PodcastWhat happens when a professional mountain biker-in-training and business school grad launches a window cleaning company — and then turns it into one of the most professional operations in the world?In this episode of the Built Local Podcast, I sit down with Kurt Kempton, founder of ResponsiBid, the sales automation platform built for home service businesses.Kurt shares how his experience running a 5-star window care company led him to develop instant quoting, “Good-Better-Best” pricing packages, and smart follow-up tools that help home service companies close more jobs at higher prices with less effort.If you’re a home service pro looking to level up your quoting, sales, and follow-up game, you won’t want to miss this one.Timestamps0:00 Intro – From mountain biking to software founder0:52 Launching a window cleaning & pressure washing company in Phoenix2:24 Discovering instant online quoting3:39 The power of “Good-Better-Best” pricing packages5:33 Turning quotes into curated customer experiences8:33 Bundling services for higher average tickets9:42 Beyond quoting: how ResponsiBid automates the customer journey12:22 Scheduling smarter with CRM integrations14:23 Using video in proposals to 4x ticket prices15:44 Where most quotes go to die (and how to fix it)18:07 The secret to effective follow-up (1 sentence + a question mark)21:29 Are you “bugging” leads? How often to follow up24:18 Why self-esteem issues sabotage pricing and sales27:54 Charging what you’re worth & holding your value29:00 Building a 7-day follow-up system (email, text, mailers)33:14 Introducing multiple team members in follow-up36:43 What to automate vs. keep personal40:20 The #1 KPI most home service businesses ignore44:19 Seasonality: preparing your business in the off-season48:36 Adding new services like Christmas lights or snow removal52:30 Advice for breaking past $1M in revenue

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/localCollege Dropout to 100 Clients in 9 Months | Built Local PodcastWhat does it take for a 22-year-old college dropout to launch a business, hit 100 clients in under a year, and keep pushing toward 500+? In this episode of the Built Local Podcast, I sit down with Max Newcombe, founder of Pooch Scoop near Philadelphia.Max shares how he went from delivering pizzas and losing $30,000 day trading to finding a YouTube video that changed his life. Within three weeks of watching, he launched his poop scooping business—and by April, he hit 100 clients.We break down his free initial cleanups strategy, the $3–4K per month he invested in Facebook ads, how seasonality impacts the scooping business, and why building relationships (handwritten notes, gift bags, dog toys!) is the key to retention.We also cover how Review Harvest helped him jump from 88 to 122 Google reviews in just one month and why he believes working together with competitors grows the whole industry.If you’re looking for inspiration, marketing tactics, or just an inside look at how a young entrepreneur is building from scratch, this episode is for you.Timestamps0:00 Intro – Meet Max Newcombe0:38 College dropout to poop scooper1:14 The YouTube video that sparked it all2:22 From idea to first client in 3 weeks3:58 First 9 clients through Facebook groups5:21 From 9 clients in January → 100 clients by April6:45 Why is scooping busiest in the winter/spring8:33 Handling churn & retention in summer11:55 Spending $3–4K/month on Facebook ads12:31 Working sunup to sundown during spring rush14:26 Why Max does initial cleanups for free17:14 Hiring his first employee in May19:46 Max’s dropout story & losing $30K day trading22:19 The YouTube video that changed everything23:37 Crazy story: the dead possum25:24 Competitors popping up & his approach to collaboration28:09 Why competitors actually grow the market31:17 Ranking on Google & early review strategy35:09 From 88 → 122 reviews with Review Harvest36:59 Favorite part of using Review Harvest37:48 Retention strategy: handwritten notes & dog toys39:32 Shooting for 500+ clients next year40:50 Advice for new service business owners41:42 Clay recaps Max’s customer gift campaign42:32 ClosingAbout Pooch ScoopFounded in 2023, Pooch Scoop provides professional pet waste removal services near Philadelphia. Built by 22-year-old founder Max Newcombe, the company is known for reliability, personal service, and explosive growth—scaling to 100 clients in less than a year.👉 Learn more about Pooch Scoop: https://poochscoop.com

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/localAbout Poop BanditsFounded in 2017 in Central Florida, Poop Bandits has grown into a leading provider of HOA pet waste management and residential dog waste removal. Known for reliability, customer service, and building strong referral-based relationships, Poop Bandits has become one of the most trusted names in the industry.👉 Learn more about Poop Bandits: https://poopbandits.comFrom Consulting Billionaires to Running Poop Bandits | Built Local PodcastHow do you go from placing butlers in billionaire households to building one of Florida’s most successful poop scooping companies? In this episode of the Built Local Podcast, I sit down with Mike Wright, owner of Poop Bandits, to talk about his journey into pet waste removal and how he scaled by going after commercial HOA contracts.Mike shares how a taco dinner idea turned into a family business, why referrals are the backbone of HOA growth, and how relationship marketing beats Facebook ads every time. We break down his first $3,000/month contract, the pros and cons of residential vs. commercial clients, and how Poop Bandits is now one of the most reviewed scoopers in Central Florida.If you’ve been thinking about whether to focus on HOAs or stick with residential, this episode will give you the roadmap.Timestamps0:00 Intro – Meet Mike Wright & Poop Bandits0:28 How Poop Bandits started in 20171:21 Identity crisis → going all-in during COVID2:03 From consulting billionaires to scooping poop3:19 Translating people skills into HOA contracts5:13 Landing the first $3,000/month HOA7:13 Referrals and relationship marketing9:29 The power of networking & helping others first11:17 Losing and keeping large HOA accounts13:36 Why service and trust matter most with managers16:33 Donuts, listening, and relationship building17:52 CAI – the secret trade association for HOA managers19:28 Turning manager turnover into opportunity20:19 Competing with franchises & staying competitive21:02 Pros of HOA contracts – bigger ticket, better scheduling23:33 Cons of HOA contracts – dumpsters, cost, slow build25:58 Residential pros & cons – faster growth, lower averages31:11 Why churn is way lower in commercial34:01 The hidden costs of commercial (bags, dumpsters, trucks)38:10 Residential clients who never call you40:17 How Review Harvest doubled Poop Bandits’ reviews42:12 Most reviewed scooper in Orange County, FL43:00 Closing thoughts & how to reach Mike

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/localAbout Poo BearsFounded in 2024, Poo Bears provides professional poop scooping and seasonal mosquito/tick spraying services in Connecticut. Backed by Rob’s 6+ years of experience in home services and his success with Junk Bear, Poo Bears is built on consistency, branding, and customer-first service.👉 Learn more about Poo Bears: https://poobearscooping.com👉 Learn more about Junk Bear: https://junkbear.comFrom Junk Removal to Poop Scooping | Built Local PodcastWhat does it take to start a second business and scale it fast? In this episode of the Built Local Podcast, I sit down with Rob Paradise, owner of Poo Bears in Connecticut and Junk Bear, a 7-figure junk removal company with over 800 Google reviews.Rob shares how he launched Poo Bears in January with nothing but an old Tundra and extra time on his hands—and in just 7 months, he’s grown to 75 recurring poop scooping clients. He explains how recurring revenue compares to the ups and downs of junk removal, why he upsells mosquito and tick spraying, and how branding and Facebook ads became his biggest growth drivers.We also talk about the grind behind poop scooping, what it takes to keep customers happy in home services, and the lessons Rob learned from scaling Junk Bear that he’s applying to Poo Bears.If you’re interested in recurring service businesses, scaling strategies, or hearing the real talk about poop scooping, this episode is for you.Timestamps0:00 Intro – Meet Rob & Poo Bears0:28 Why start a poop scooping business?1:06 Recurring revenue vs. junk removal ups and downs1:22 Growth so far: 75 scooping clients + 14 mosquito/tick clients2:00 Upsell process & seasonal services2:29 Differentiating Poo Bears with 6 years of experience3:03 Treating every customer like the first3:07 Customer acquisition – why Facebook ads win3:41 The importance of interruption marketing3:59 Delegating ads to the pros4:45 Investing in brand & wrapped trucks as moving billboards5:26 How Rob discovered the scooping industry6:02 Keeping operations simple & scalable7:12 First-year goals – 100 recurring clients7:31 Hiring plans after hitting 100 clients7:57 Hard lessons: scooping is a grind8:43 Efficiency & avoiding missed piles9:24 Walking in a grid pattern to prevent misses10:09 How he used to ask for reviews manually10:27 Switching to Review Harvest – reviews 15 → 50+11:17 Daily habits for success in home services11:52 Perception is reality – professionalism matters12:32 Recipe for home service success: market, sell, serve well, communicate13:16 Rob’s “Three Ps” – Pray, Plan, Pursue13:26 Pricing advice – don’t undercut, keep your prices up13:59 Closing thoughts

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/localAbout Ladybug ScoopsFounded in 2019, Ladybug Scoops provides professional pet waste removal services across Southern Oregon. With 250+ recurring weekly clients, Nicole and her team are known for their reliability, professionalism, and going above and beyond for customers—whether that means scooping poop, bringing up trash cans, or preventing disasters.👉 Learn more about Ladybug Scoops: https://ladybugscoops.comFrom Lawn Care Side Hustle to 250 Weekly Clients | Built Local PodcastWhat happens when a small side service turns into a thriving business? In this episode of the Built Local Podcast, I sit down with Nicole Provolt, owner of Ladybug Scoops in Southern Oregon.Nicole shares how her husband’s lawn care frustration with dog poop turned into a full-time company, how they went from 12 clients to over 250 recurring weekly customers, and why persistence (not shortcuts) has been the secret to their growth.We cover everything from Facebook ads and local partnerships to wild stories in the field—including saving a baby in a runaway stroller and putting out fires for clients. Nicole also shares how Review Harvest helped her grow from 60 Google reviews to 184+, making Ladybug Scoops the no-brainer choice in her market.If you’re in home services or just love hearing stories of small businesses built from the ground up, this episode is for you.Timestamps0:00 Intro – Meet Nicole & Ladybug Scoops0:28 Why “Ladybug” is in the name1:14 How dog poop led to a new business idea2:20 Starting Ladybug Scoops full-time in 20193:24 Rolling over lawn clients into scooping clients4:54 From a dozen clients to 250+ today5:47 Yard signs, Craigslist, and marketing hustle7:04 Educating people that poop scooping exists7:55 Finding Facebook ads as a growth channel8:34 Pandemic impact (or lack of)9:14 Watching the industry explode in recent years11:15 The grind of running and growing the business12:40 Crazy stories from the field (fires & saving a baby)13:57 Going above and beyond for customers15:22 Facebook ads + follow-up process16:32 Google leads & ranking #1 in new service areas17:58 Growing reviews: 60 → 184 with Review Harvest20:23 Favorite features & results with Review Harvest21:23 Reviews as the competitive edge23:00 Nicole’s future goals (hiring, growth, balance)26:40 Advice for new service business owners28:01 Final thoughts & closing28:29 End

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/localAbout Ocala Pet SittingOcala Pet Sitting is the only cat-only pet sitting business in Ocala, Florida. Shannon and her team have served thousands of pets and families over the last 20 years, providing reliable, certified, and insured care that pet owners can trust.👉 Learn more about Ocala Pet Sitting: https://www.ocalapetsitting.com👉 Learn more about the Florida Pet Services Association: https://www.floridapetservices.orgFrom Vet School Dreams to 20 Years in Pet Sitting | Built Local PodcastWhat happens when life redirects your path? In this episode of the Built Local Podcast, I sit down with Shannon, owner of Ocala Pet Sitting in Ocala, Florida.Shannon shares her inspiring journey from studying animal biology with hopes of becoming a veterinarian, to unexpectedly launching a professional pet sitting business nearly two decades ago. She opens up about the challenges of running a solo business, why she eventually specialized in cats only, and how building a reliable team allowed her to keep serving families through health crises and life changes.We dive into why professionalism in pet sitting matters, what separates certified sitters from casual ones, and the wild stories that come with caring for thousands of animals. Shannon also explains how Google reviews transformed her business, helping her stay the #1 pet sitter in Ocala.If you’re curious about pet sitting, entrepreneurship, or just love animals, this is a story you won’t want to miss.Timestamps0:00 Intro – Shannon’s journey from vet school dreams1:30 Starting Ocala Pet Sitting with a one-page website4:15 Running solo for 15 years with no days off6:50 Why she niched down to cats only9:20 Building a team after health challenges12:10 What separates professionals from hobby sitters14:00 The Thanksgiving bathtub flood horror story16:45 Google as her #1 source of new clients18:50 Going from 35 reviews to 78+ in 3 months21:00 Lessons from 20 years and thousands of pets cared for23:00 Collaboration, not competition, in the pet sitting industry25:00 How to connect with Shannon & Ocala Pet Sitting26:13 Closing thoughts