From 1 Store to 100+ in 5 Years - How PayMore Did It

How do you grow from one small electronics store to over 100 locations in just a few years—while redefining what secondhand retail looks like? In this episode of the Bringing Business to Retail Podcast, Salena Knight sits down with Stephen Preuss, CEO & Co-Founder of PayMore, one of the fastest-scaling secondhand electronics franchises in the U.S. Stephen shares the real story behind PayMore's explosive growth, including: 💡 How a 20-year journey led to a "brand-new" retail category 🔌 The proprietary technology that lets PayMore price and process electronics in minutes ♻️ How the company is keeping millions of pounds of e-waste out of landfills 🏬 Why they blended brick-and-mortar retail with a powerful e-commerce engine 🚀 The decision to franchise—and how it helped them expand coast to coast 🎯 What every retailer needs to know about resale, sustainability, and the circular economy Whether you run a physical store, sell online, or want to inject innovation into your retail business, this conversation will change the way you think about growth, customer experience, and the future of pre-loved products. If you're curious about scaling, franchising, tech-enabled retail, or building a business that customers trust immediately, this episode is for you.