From 2 Brothers with a Truck to Franchise (how he scaled his poopy home service business) episode artwork

EPISODE · Oct 16, 2025 · 22 MIN

From 2 Brothers with a Truck to Franchise (how he scaled his poopy home service business)

from Built Local · host Clay

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local🐾 About Scoop BrothersScoop Brothers is a family-owned pet waste removal company based in Charlotte, North Carolina. Founded in 2018 by Daniel and his brother, the company now operates across multiple states through franchising, with hundreds of satisfied recurring customers.👉 Learn more: https://scoopbrothers.biz/From Shovels to Franchises: How Scoop Brothers Built a Multi-State Pooper Scooper Empire | Built Local PodcastWhen most people think of starting a business, picking up dog poop isn’t the first thing that comes to mind. But for Daniel Sturgis, founder of Scoop Brothers, it was the opportunity of a lifetime.In this episode, Clay Lawrence (Review Harvest) sits down with Daniel to unpack how a low-overhead side hustle turned into one of the fastest-growing pet waste removal franchises in the U.S. — with 700 + recurring customers and expansion into Kansas City.Daniel shares his early mistakes, lessons on hiring, scaling through referrals, and how using Review Harvest helped grow from 100 → 400 + Google reviews, fueling nonstop customer growth.If you run a pooper scooper business or any home service company, this is pure gold on systems, retention, and franchising.⏱️ Timestamps0:00 Intro – Meet Daniel from Scoop Brothers1:00 Why Poop Scooping? How It All Started2:00 Naming the Company and Early Days3:00 Getting First Customers (Clip-art flyers + Facebook Groups)4:00 Hitting 100 Recurring Customers5:00 Social Media vs Reality in the Poop Scooping Industry6:00 Breaking Through Growth Plateaus7:00 Referral Programs that Actually Work8:00 Why Discount Specials Don’t Convert9:00 Add-On Services to Boost Revenue10:00 Customer Retention and Quality Control13:00 Biggest Mistake – Hiring Too Early15:00 When to Step Out of Daily Operations17:00 Lifestyle Balance & Mindset18:00 Why He Decided to Franchise20:00 Growing Google Reviews with Review Harvest22:00 How Reviews Turn into Revenue24:00 Advice for New Poop Scoopers25:00 Finding “The Sauce” for Success

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⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/local 🐾 About Scoop Brothers Scoop Brothers is a family-owned pet waste removal company based in Charlotte, North Carolina. Founded in 2018 by Daniel and his brother, the company now operates across multiple states through franchising, with hundreds of satisfied recurring customers. 👉 Learn mor...

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From 2 Brothers with a Truck to Franchise (how he scaled his poopy home service business)

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