From Break-Fix to MSP Evolution: Brian Weiss on Surviving Security Incidents, Building Culture, and the Future of AI in IT episode artwork

EPISODE · Nov 19, 2024 · 1H 35M

From Break-Fix to MSP Evolution: Brian Weiss on Surviving Security Incidents, Building Culture, and the Future of AI in IT

from the RocketMSP Podcast

Join Steve Taylor as he sits down with Brian Weiss, Founder & CEO of ITECH Solutions, for a compelling journey through MSP evolution, cybersecurity challenges, and technological innovation. Brian shares his transformation from a high school computer repair technician to leading a successful MSP, including weathering a major security incident that reshaped his approach to client security.Key Topics:Early career journey from break-fix to managed servicesSurviving and learning from a significant ransomware incidentEvolution of MSP security practices and frameworksRemote work culture and returning to office-based operationsMicrosoft-first approach to securityAI implementation in business operationsGuest Info:Brian Weiss - Founder & CEO, ITECH Solutions Location: San Luis Obispo, CA Founded: 2005

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From Break-Fix to MSP Evolution: Brian Weiss on Surviving Security Incidents, Building Culture, and the Future of AI in IT

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