PODCAST · technology
the RocketMSP Podcast
by RocketMSP
The RocketMSP Podcast, formerly known as MSP Webinars, is a comprehensive platform that caters to Managed Service Providers (MSPs) and the IT community. Hosted by Steve Taylor, a seasoned IT professional, the podcast serves as a knowledge exchange hub, offering a wealth of industry insights, best practices, and innovative solutions.Each episode features interviews and conversations with MSP business owners, channel vendors, and other noteworthy figures in the IT space. The podcast aims to provide educational, informative, and entertaining content for MSP/TSP business owners and IT professionals who want to stay updated on the latest trends and practices in the field.One of the unique aspects of the RocketMSP Podcast is its focus on product demos. The podcast regularly showcases new and innovative products like RF Code's state-of-the-art monitoring solution, Sentry, and other cutting-edge IT tools and services. These demos offer listeners an in-depth look at how these products work an
Episodes
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From Rejected to Respected: How to Create Your First Conference Talk | MSP Speaking Tips
Dean Trempelas (Empath) and Steve Taylor break down exactly how to create your first conference talk, even if you think you have nothing valuable for an audience. Learn how to overcome imposter syndrome, choose your topic, and deliver with confidence. Perfect for MSPs and tech professionals…
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MSP Security Simplified: How to Automate Endpoint Hardening | Zach Kromkowski from Senteon
Episode Summary: In this episode of RocketMSP, host Steve Taylor sits down with Zach Kromkowski, the innovative force behind Senteon, to discuss endpoint hardening and security compliance. Fresh off winning at IT Nation's PitchIt competition, Zach shares insights into how Senteon is…
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From Break-Fix to MSP Evolution: Brian Weiss on Surviving Security Incidents, Building Culture, and the Future of AI in IT
Join Steve Taylor as he sits down with Brian Weiss, Founder & CEO of ITECH Solutions, for a compelling journey through MSP evolution, cybersecurity challenges, and technological innovation. Brian shares his transformation from a high school computer repair technician to leading a successful MSP,...
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One MSP's Cybersecurity Maturity Model with Josh Hohbein from CentrexIT
Josh Hohbein is the Information Security Lead for CentrexIT in Poway, California. Together, they have built what they call the Cybersecurity Maturity Model, which basically takes CIS Controls and simplifies the explanation of what they're doing for customers. (They still implement ALL controls,...
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An Interview with Fred Voccola, CEO of Kaseya
In this episode, Steve interviews Fred Voccola, CEO of Kaseya, discussing the growth and strategy behind Kaseya's numerous acquisitions and the development of their ITComplete platform. Fred elaborates on Kaseya's mission to improve MSP (Managed Service Providers) profitability and efficiency…
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How and Why to Talk About Your Client's Business
Join us on MSP Tutor as Ian McDonald from getKambium discusses "How & Why to Talk About Your Client's Business." Learn vital communication strategies that Managed Service Providers (MSPs) can use to improve client relationships and drive business growth. Discover expert advice on effective client...
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Contract Management and Its Effect on EBIT Multiplier
Join Steve Taylor on MSP Tutor as he interviews Greg Sharp from ZenContract, a contract management solution built for MSPs. Discover how proper contract management can significantly impact your EBIT multiplier and overall business valuation. Learn vendor-agnostic strategies to streamline your...
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From $700K to $50MM: MSP Growth Secrets with Dean Trempelas
Scaling Your MSP: From 700K to 50M with Dean Trempelas from Helpt and Crab Consulting In this episode of MSP Tutor, host Steve Taylor chats with Dean about his bold claim of helping scale an MSP from $700,000 to $50,000,000 in annual revenue. Dean shares his insights on the importance of...
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How to Talk About Cybersecurity to Clients & Prospects with Mark Lamb from HighGround.io
Mastering Client Conversations: Selling Cybersecurity with Mark Lamb In this episode of MSP Tutor, host Steve Taylor is joined by Mark Lamb, CEO of High Ground and M3 Networks, to discuss the strategies behind selling cybersecurity services to clients. The conversation covers topics such as...
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How to Perform Strategic Lead Generation with Tim Fitzpatrick
In the third episode of MSP Tutor, host Steve Taylor welcomes guest Tim Fitzpatrick, who specializes in marketing strategy, planning, and leadership for IT marketing. Tim stresses the importance of strategy before delving into marketing tactics, emphasizing the creation of a unique point of view…
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MSP Website Strategy for Lead Generation with Nate Freedman
In this episode of RocketMSP, host Steve Taylor is joined by Nate Freedman, digital marketing expert and founder of TechProMarketing and MSPsites.com. Together they delve into the effective website strategy for managed service providers (MSPs), emphasizing lead generation, user experience, and...
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How to Run a Tabletop Exercise for Incident Response with Matt Lee
In this episode, host Steve Taylor and guest Matt Lee dive into the critical process of building and executing effective incident response plans in the MSP industry. They emphasize the importance of readiness and preparation, highlighting the value of conducting tabletop exercises to simulate and...
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How To Sell Without FUD with Brian Gillette
In this video, Steve and Brian engage in a role play to discuss cybersecurity risk assessment and its implications for business decisions. In this video, we cover: - Best case scenarios for a cybersecurity risk assessment. - What to do if issues are found during the assessment. - Addressing cost...
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MSP Marketing Made Easy with Joel Benge
MessageSpecs is a marketing and communications consultancy founded by Joel Benge that specializes in helping technical companies, like managed service providers (MSPs), nail their messaging and communications. Steve Taylor, host of the RocketMSP Podcast, interviews Joel Benge, Founder & CEO of...
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Hey MSPs, You're Using Your Microphone Wrong.
If you're an MSP or channel vendor, there's a good chance you've got a microphone at your desk. We all get stuck doing Zoom and Teams meetings every day, but there's something YOU can do to make the experience better for everyone else. I've got some great tips on how to get broadcast-quality…
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Overe: A Demo of Overe's Free and Premium SaaS Cybersecurity Management Tools
Overe offers a free Microsoft 365 security assessment tool for MSPs and their small business clients. In this interview, host Steve talks with Overe CEO Paul Barnes about how the platform helps MSPs easily evaluate and improve their customers’ #Microsoft365 #Office365 security posture. Paul...
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SaaS Alerts: What's New in 2023?
SaaS Alerts helps MSPs secure and monitor SaaS applications for their SMB clients. Their platform centralizes security across apps like Office 365, Google Workspace, Salesforce, and more. In this episode, I interview SaaS Alerts CEO Jim Lippie to learn about the latest enhancements to their...
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Compliance Expert Reveals How to Significantly Grow Your MSP With New Services
Looking to expand your MSP offerings into a lucrative new area? Compliance services could be the perfect addition. In this exclusive interview, compliance guru Alex Spigel shares her proven framework for profitably delivering compliance assessments and solutions to clients. As COO of Choice Cyber...
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Fulfilling Cybersecurity for MSPs Without the Tool Overload (Field Effect)
Are you relying on legacy, siloed security tools that leave dangerous gaps? In this episode, Matt Holland of Field Effect shares how MSPs can implement truly unified cybersecurity without the tool overload. We discuss: Rising threats SMBs face compared to 5 years ago Why a holistic approach is...
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Make More Money in 2024 with AvePoint
I sat down with Tom Lin, Chief Revenue Officer of AvePoint, to discuss their governance, risk, and compliance platform designed specifically for managed service providers. In this wide-ranging interview, Tom shares details about AvePoint's unique approach to GRC that allows MSPs to easily manage...
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Special Edition: Kicking off the Year Right and Setting Your Team Up for Success
Steve interviewed Darren Strong from Scalable MSP about how to kick off the new year by setting up your team for success. They discussed how to plan, communicate, and execute a 12-month business strategy and growth plan across an entire organization. Key points from their discussion: Start…
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Yet Another Cybersecurity Platform - Bastion
If you're an MSP or IT professional, you know that cybersecurity is a top priority. But with so many different cybersecurity solutions on the market, it can be tough to know which one is right for your business. In this interview, I speak with Arnaud Drizard, co-founder of Bastion, an all-in-one...
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Learn About Helpt, a US-based L1 Helpdesk for MSPs
I had the opportunity to chat with David Sohn, the Founder and CEO of Helpt. Helpt is a US-based Outsourced Helpdesk service for US MSPs. They offer two pricing models: per-minute and per-user. We talk about Helpt's strengths and weaknesses, dive into pricing, and more in this interview. Learn…
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FlexPoint: The MSP Billing Automation Solution That Will Save You Time and Money
FlexPoint is a billing automation platform that performs a bunch of key tasks for your MSP: Integrates with your PSA and accounting software to sync invoices and payment status between the two. Provides a client portal where clients can see invoice and payment history, update payment information,...
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Learn About Seceon's AI XDR and SIEM
In this episode of the RocketMSP Podcast, I interview Amy Luby, the VP of Ecosystems & Community at Seceon, a leading provider of AI-powered XDR and SIEM solutions for MSPs and MSSPs. Amy gives us a deep dive into the Seceon platform, explaining how it can help MSPs and MSSPs to: Detect and…
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Do More with Thread - the Chat Integration for MSPs
Join us for an exclusive live interview with Matt Linn, the co-founder and COO of Thread. Thread is a chat tool specifically designed for MSPs (Managed Service Providers) and their clients. What to Expect: • A comprehensive overview of Thread, highlighting its key features and benefits. • A live...
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Billing Reconciliation with Gradient MSP
Join us for an exciting live interview with Colin Knox, the CEO of Gradient MSP. We'll be discussing the challenges and solutions in the managed services sector, the role of Gradient MSP, and its impact on the industry. This interview will cover a range of topics including: • The mission and...
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NaviStack - The Revolutionary New Tool for MSPs
Visualize your tech stack like never before with NaviStack by Channel Program. I ask the tough questions about data privacy, features, and pricing in this episode.
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MSP Growth Hacks: Scale Through Acquisition with Orrin Klopper
In this insightful episode, we sit down with Orrin Klopper, CEO and Co-Founder of Netsurit, to delve into the world of mergers and acquisitions (M&A) and its transformative potential for business growth. With decades of experience and a track record of successful acquisitions, Orrin shares his...
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MSP Growth Hacks - Building & Retaining a Stellar Team with Connor Swalm
Introduction In today's episode, we're thrilled to bring you an in-depth discussion on building and retaining top-tier talent in the Managed Service Provider (MSP) industry. Our special guest is Connor Swalm, the co-founder of Phin Security, who shares his unique insights and strategies that have...
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A Demo of TopLeft Kanban Platform for Autotask & ConnectWise
Check out TopLeft, a Kanban board for your ticketing system.
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ChatStyle Demo
Check out the ChatStyle demo with Chris Dix. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message
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ImmyBot Live Demo
Check out this live demo of ImmyBot. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message
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Guardz in Action: A Comprehensive Cybersecurity Demo
Welcome to our latest episode where we delve into the realm of cybersecurity with a live demo of Guardz, an all-in-one cybersecurity suite designed for Managed Service Providers (MSPs), IT professionals, and businesses. Although it doesn't replace your entire cybersecurity stack, Guardz adds...
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Expert Insights: Navigating the Pre-Sales Process for MSPs with Jacob Martin, VP of Sales ScopeStack
In this episode, we sit down with Jacob Martin, VP of Sales at ScopeStack, to discuss navigating the pre-sales process for MSPs. Learn about identifying client pain points, creating accurate proposals, pricing strategies, and more. Jacob Martin bio: Jacob Martin is the VP of Sales at ScopeStack.…
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Discover the Future of Remote IT Monitoring with RF Code Sentry
Uncover the secrets of successful remote IT management in our latest podcast! We're diving deep into RF Code's state-of-the-art monitoring solution, Sentry. Join us to learn how this powerful tool is revolutionizing the industry. RF Code Sentry is a ground-breaking solution designed for real-time...
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MSP Cannabis Expert Harry Brelsford
I've got a ton of questions for Harry now that more states have passed legislation legalizing marijuana usage. There's a huge opportunity for MSPs if we can rub elbows with the right people. Let's find out who those people are! --- Send in a voice message:...
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Transforming Risk Assessment: DarkLight AI's Cyio Cybersecurity Scanning Unveiled
"Our unique approach to risk assessment and vulnerability management helps overwhelmed defenders become empowered and not victims."In this episode of RocketMSP, host Steve Taylor is joined by Dan Wachtler, Founder of Cyio, to discuss the groundbreaking cybersecurity scanning capabilities of...
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A Demo of Zest PSA - MSP PSA Software Designed for Techs BY Techs
Steve interviews Bobby and Chadd from Zest MSP. Overall, the conversation is about the importance of sales and marketing for MSPs and how Zest MSP can help them reach their goals. Zest MSP is an MSP PSA software designed to run the business of managed IT. Slay the Dragon of Complexity. 🐉⚔️...
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An Interview with Ian Alexander from Syncro
Steve interviews Ian Alexander, Channel Chief for Syncro. The conversation focused on the work that was being done to modernize the user interface (UI) of the Syncro platform. The goal is to reduce the number of clicks that users need to do to accomplish their workflows. Check out Syncro using...
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How Bifrost Cloud Provides 20 Nines of Durability for Customer Data
Steve interviews Josh from Bifrost Cloud. Bifrost Cloud is a distributed cloud object storage platform that is S3 compatible. Instead of having all of the data stored in one data center, it works by having customers send a gateway object which is broken up into 80 chunks, encrypted and…
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Intro to Reverse Proxies & WAF by Jeremy Oaks from Automation Theory
We meet with Jeremy Oaks, the founder of Automation Theory, to discuss the reverse proxy service they offer for in-house ConnectWise Automate servers. Jeremy is passionate about all things technology, specifically in developing creative solutions. He received his bachelor's degree in Computer...
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Learn About ConnectWise Consulting Firm FocusPlanIt
Bill Black is a ConnectWise consultant that will provide a holistic approach to configuring your ConnectWise PSA for you. Freebie - Documentation Templates: https://sweetprocess.com/rocketmsp The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools...
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Automating Cybersecurity Awareness Training: A Deep Dive of Phin Security
Connor Swalm gives a demo on how easy it is to automate your Cybersecurity Awareness Training platform. The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools and processes to run a more profitable MSP. Support the Podcast https://bit.ly/tipjar0...
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Meet the Syncro CEO
Emily Glass and I have a conversation about her role at Syncro, their corporate culture, and more. Companies Mentioned in the Podcast: Syncro - Receive a $500 gift card when you sign up using my affiliate link and pay for two months of any subscription. New Syncro accounts only. Blinkist…
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Grow Like Logically
Michelle Accardi talks about the journey an MSP can take while growing to a $100MM company. Learn more about Logically: https://bit.ly/3wl71kO The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools and processes to run a more profitable MSP....
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How To Perform Documentation
Owen answers my questions about documentation. We discuss the best way to get started, a winning process for documenting whether you're a company with multiple employees or a one-man-show, and more. Owen Enaohwo is the CEO and Co-Founder of Sweet Process, a documentation platform for processes,...
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Getting the Right Contract for Your MSP with Robert Scott
Rob answers questions about best practices for contracts and MSAs for managed services providers. Robert Scott is the managing partner of Scott & Scott LLP, a technology law firm that offers MSP Contracts-as-a-Service. Learn more about Robert Scott: https://scottandscottllp.com The RocketMSP...
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Make Smart Business Decisions with Carrie Richardson
Carrie Richardson joins me to discuss making smarter business decisions. Carrie is a partner at Richardson & Richardson Consulting—a company that provides business consulting services mainly to the IT channel. She also is the founder of Managed Sales Pros LLC, the leading outbound appointment...
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Sync Your ConnectWise Invoices to QuickBooks Online
Heather Johnson is Co-Founder and Chief Operating Officer of Gozynta, a software development company that wants to make better tools for MSPs. Gozynta has three major products today: Tixt Tixt allows client endusers to send SMS text messages to a phone number assigned to your MSP and…
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ABOUT THIS SHOW
The RocketMSP Podcast, formerly known as MSP Webinars, is a comprehensive platform that caters to Managed Service Providers (MSPs) and the IT community. Hosted by Steve Taylor, a seasoned IT professional, the podcast serves as a knowledge exchange hub, offering a wealth of industry insights, best practices, and innovative solutions.Each episode features interviews and conversations with MSP business owners, channel vendors, and other noteworthy figures in the IT space. The podcast aims to provide educational, informative, and entertaining content for MSP/TSP business owners and IT professionals who want to stay updated on the latest trends and practices in the field.One of the unique aspects of the RocketMSP Podcast is its focus on product demos. The podcast regularly showcases new and innovative products like RF Code's state-of-the-art monitoring solution, Sentry, and other cutting-edge IT tools and services. These demos offer listeners an in-depth look at how these products work an
HOSTED BY
RocketMSP
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Frequently Asked Questions
How many episodes does the RocketMSP Podcast have?
the RocketMSP Podcast currently has 173 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is the RocketMSP Podcast about?
The RocketMSP Podcast, formerly known as MSP Webinars, is a comprehensive platform that caters to Managed Service Providers (MSPs) and the IT community. Hosted by Steve Taylor, a seasoned IT professional, the podcast serves as a knowledge exchange hub, offering a wealth of industry insights, best...
How often does the RocketMSP Podcast release new episodes?
the RocketMSP Podcast publishes regularly with 173 episodes available. Check the episode list for the typical release schedule.
Where can I listen to the RocketMSP Podcast?
You can listen to the RocketMSP Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts the RocketMSP Podcast?
the RocketMSP Podcast is created and hosted by RocketMSP.
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