From First Hire to Dream Team: Building a Lettings Agency That Scales with Lauren Harriss

I’m joined by Lauren Harriss, co-founder of Tate and Harriss, who specialise in recruiting for the property industry. If you’re looking to grow your agency, the reality is simple: your business will only ever be as strong as the team behind it.Lauren spends every day helping agencies find, hire and retain the right people, so we dive into what it really takes to build a winning team.We discuss:• When you should actually start recruiting as your agency grows • Why understanding the role you’re hiring for is more important than you think • How to sell your company to potential applicants in a competitive market • The importance of onboarding, training and career progression in retaining great staff • And we tackle the million-dollar question… how many properties should one property manager realistically be managing?If you’re thinking about hiring, struggling to retain staff, or simply want to build a stronger team around your business, this episode is packed with practical advice from someone who sees the recruitment side of our industry every single day.Because building a successful agency isn’t just about winning instructions, it’s about building the team that makes everything else possible.🏆 Nominations and tickets are now available for the first-ever Personal Estate Agency Awards!Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.Nominate yourself, nominate someone else, or book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro💻 Want to launch or scale your own estate agency business?Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course📅 Want to join our next free webinar?Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinarAny questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com