EPISODE · May 15, 2025 · 57 MIN
From Military to Master Plumbing: How John Diekel Built a People-First Service Biz
from OWNR OPS Podcast
In today’s episode of the OWNR OPS Podcast, Austin Gray talks with John Diekel, the owner of Master Plumbing and Heating in Vermont. From his time in the military to owning a plumbing business, John shares his journey of building a successful service business by focusing on community engagement, modern systems, and creating a company culture based on care and mentorship.💰 Join our Free OWNR OPS Skool Community to grow your local service biz The Importance of Community Engagement for Business GrowthImplementing Software Tools: Streamlining Operations with JobberBuilding a Diverse Team Across GenerationsRecruitment Strategies for Hard-to-Fill Senior-Level RolesThe Power of Investing in People: Employee Benefits & GrowthJohn’s Advice for Business Owners: Focus on Caring for Your TeamFinal Thoughts: Growing a Business with a Strong FoundationMentioned in This Episode🔥 We use Jobber to manage our quoting, scheduling, & invoicing➡️ Get 20% off your first 6 months here.📞 QUO- Business Phone System That Scales With You: Get 20% off your first 3 months. http://quo.com/ownrops📖 Get 50% off bookkeeping for 3 months with the Home Service Bookkeeping Pros🚀 Get ranked #1 On Google With Stryker Digital SEOWant to learn more about starting and scaling your own service-based business?📰 Sign up for the OWNR OPS NewsletterDon't forget to like, comment, and subscribe for more episodes with entrepreneurs sharing their best insights and success stories!
What this episode covers
In today’s episode of the OWNR OPS Podcast, Austin Gray talks with John Diekel, the owner of Master Plumbing and Heating in Vermont. From his time in the military to owning a plumbing business, John shares his journey of building a successful service business by focusing on community engagement, modern systems, and creating a company culture based on care and mentorship.💰 Join our Free OWNR OPS Skool Community to grow your local service biz The Importance of Community Engagement for Business GrowthImplementing Software Tools: Streamlining Operations with JobberBuilding a Diverse Team Across GenerationsRecruitment Strategies for Hard-to-Fill Senior-Level RolesThe Power of Investing in People: Employee Benefits & GrowthJohn’s Advice for Business Owners: Focus on Caring for Your TeamFinal Thoughts: Growing a Business with a Strong FoundationMentioned in This Episode🔥 We use Jobber to manage our quoting, scheduling, & invoicing➡️ Get 20% off your first 6 months here.📞 QUO- Business Phone System That Scales With You: Get 20% off your first 3 months. http://quo.com/ownrops📖 Get 50% off bookkeeping for 3 months with the Home Service Bookkeeping Pros🚀 Get ranked #1 On Google With Stryker Digital SEOWant to learn more about starting and scaling your own service-based business?📰 Sign up for the OWNR OPS NewsletterDon't forget to like, comment, and subscribe for more episodes with entrepreneurs sharing their best insights and success stories!
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From Military to Master Plumbing: How John Diekel Built a People-First Service Biz
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