From One Room to Two States: The Lush Skin & Body Success Story

Laura Smyth shares her journey from a single treatment room to building Lush Skin & Body into multi‑state, luxury clinics in Melbourne and Perth, partnering with science‑backed brand IS Clinical. She discusses crafting a welcoming, results‑driven experience, hiring for attitude, delegating to scale, and bringing innovative treatments like Japanese head spas to her salon. Listeners will take away practical lessons on team culture, marketing consistency, education partnerships, and the mindset required to expand locations while staying true to brand values. connect with Laura on Instagram