From Patient to Team Lead: Careers in Addiction Treatment Recovery | Cumberland Heights

Travis Hupp, Director of Milieu Management at Cumberland Heights, sits down with three of the facility's clinical associate team leads for an unscripted, deeply personal conversation about what drew them to this work — and what keeps them here. Dalton Wicker (Team Lead, Young Men's), Sharon Robinson (Team Lead, Men's Program), and Matt Hutchinson (Team Lead, Extended Care) each arrived at Cumberland Heights through their own recovery journeys. Now they lead teams, mentor newer staff, and work toward LADAC licensure — all while showing patients every day that a meaningful, joyful life in recovery is not only possible, but waiting for them. In this episode: milieu management explained, the LADAC supervision track, navigating the peer-to-supervisor transition, the power of individualized treatment, what makes Cumberland Heights' culture unique, and why so many staff members build decades-long careers here.