From Ranked #19 to #1: The Trust-First Turnaround Playbook | Steve Margerin episode artwork

EPISODE · Aug 31, 2026 · 26 MIN

From Ranked #19 to #1: The Trust-First Turnaround Playbook | Steve Margerin

from Doing Business with a Servant's Heart · host Steve Ramona

Send us Fan MailBusiness Community https://www.skool.com/thebusinessnetworkhttps://app.nucalm.com/purchase/free-trial?coupon_code=NUCALM15&ref=steve57Newsletter https://doing-business-with-a-servants-heart.kit.com/steveramona 📝Description: What does it actually take to turn a struggling team around? Steve Marjorie walked into a global organization's unit ranked 19 out of 21 — and left it ranked #1 or #2, with double the profit margin and the first year in five with zero cuts. His secret weapon wasn't a new comp plan. It was trust.In this conversation, host Steve Ramona and Steve Marjorie unpack the servant-led leadership approach that transforms morale, revenue, and culture at the same time:Why every turnaround starts with trust — and how admitting your own mistakes builds it fasterThe Harvard-backed reason vulnerable leaders are seen as more competent, not lessWhy "bad salespeople" are rarely the real problem — and the six infrastructure components that areThe owner's trap: neglecting sales vs. micromanaging it while the rest of the business floodsHow to inject fun into a workplace (yes, including a carnival kickoff) without losing focusSelf-actualization as the real purpose behind the work — and aiming for "98%"PS: The line that stuck with me: "Businesses are made up of people, and people are inherently emotional, so businesses have a heart to them." Two NFL and college coaches told me the exact same thing about their locker rooms in the last six weeks — work hard, then have fun together. The sports-to-business parallel is real.CTA: Listen to the full episode, then connect with Steve on LinkedIn (search "Steve Marjorie") or visit MarjorieAndAssociates.com for his sales tools, resources, and blog. And catch Together We Serve every Friday, 2 PM Pacific / 5 PM Eastern. Drop a comment on YouTube and I'll connect you directly with Steve.🎯 What You’ll Learn:✅ Trust Before Tactics✅ Admit Mistakes Faster✅ Fix Systems, Not People ⏱️Timestamps:[00:02] Servant Leadership Defined [00:04] Trust Builds Teams [00:06] Admitting Mistakes Wins Trust [00:08] The 19-To-1 Turnaround [00:12] Fixing Revenue Growth [00:16] Injecting Fun At Work 🤝Connect with Steve Margerin:💥Web: www.stevemargerin.com💥LinkedIn: https://www.linkedin.com/in/stevemargerin/🤝Connect with Steve Ramona:💥Web: https://steveramona.com/💥LinkedIn: https://www.linkedin.com/in/steveramona/💥IG: https://www.instagram.com/bizopportunitynow/💥Podcast: https://www.servinginbusinesspodcast.com/💥YouTube: https://www.youtube.com/@doingbusinesswithaservantheart?sub_confirmation=1🔖Tags:#ServantLeadership #BusinessGrowth #LifePurposeFree Business Community: https://www.skool.com/thebusinessnetworkhttps://app.nucalm.com/purchase/free-trial?coupon_code=NUCALM15&ref=steve57Subscribe to our Podcast Newsletter https://doing-business-with-a-servants-heart.kit.com/628f9d5962Join Me on Substack: https://podcasthost.substack.com/Doing Business with a Servant's Heart Named Top 20 Small Business Marketing Podcasthttps://podcast.feedspot.com/small_business_marketing_podcasts/

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Send us Fan Mail Business Community https://www.skool.com/thebusinessnetwork https://app.nucalm.com/purchase/free-trial?coupon_code=NUCALM15&ref=steve57 Newsletter https://doing-business-with-a-servants-heart.kit.com/steveramona 📝Description: What does it actually take to turn a struggling team around? Steve Marjorie walked into a global organization's unit ranked 19 out of 21 — and left it ranked #1 or #2, with double the profit margin and the first year in five with zero c...

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From Ranked #19 to #1: The Trust-First Turnaround Playbook | Steve Margerin

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